Crew Scheduler

Sun Country Airlines

Minneapolis (MN)

On-site

USD 57,859,000 - 61,992,000

Full time

2 days ago
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Benefits offered by this job

Dental and Vision
Health plans (PPO & HDHP)
Health Savings Account (HSA)
Paid Time Off
401(k) match
Paid holidays
Life and AD&D Insurance
Employee Assistance Program
Travel privileges

Job summary

Sun Country Airlines is seeking a Crew Scheduler to ensure the safety and legality of flight crew members under 14 CFR 121 and company policies, maintaining duty/rest records in collaboration with operations. This role is based onsite in Minneapolis.

Essential duties include compiling rosters, managing seniority-based scheduling, handling replacements, and communicating daily scheduling details. A strong organizational and communication background is required, with FAR knowledge preferred.

Qualifications

  • High School diploma or GED.
  • Familiar with PC Applications.
  • Excellent communication skills, both verbal and written.
  • Proficient in Microsoft Office.
  • Strong organizational skills.
  • Strong customer service orientation.
  • Ability to prioritize and coordinate with associated departments.
  • Previous crew scheduling experience.
  • Knowledge of crew scheduling systems.
  • Familiar with crew member collective bargaining agreements.
  • Knowledge of FAR (Federal Aviation Regulations).
  • Ability to identify and resolve crew legality/scheduling conflicts.
  • Ability to multi-task and perform under irregular operating conditions.
  • Associate degree or higher.

Responsibilities

  • Compile duty rosters and maintain crewmembers' flight time records.
  • Enter crewmembers on schedules by seniority; maintain shift logs.
  • Post extra crewmembers on reserve list by seniority.
  • Select replacements and notify substitutes.
  • Compute and log cumulative flight time and enforce FAA limits.
  • Answer calls from crew members and provide scheduling information daily.
  • Handle confidential and time-sensitive material.
  • Perform other duties as assigned.

Skills

Communication skills
Organizational skills
Customer service orientation
Prioritization & coordination

Education

High School diploma or GED
Associate degree or higher

Tools

Microsoft Office
Crew scheduling systems
PC Applications

Job description

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Crew Scheduler you'll enjoy these benefits and more:

  • Comprehensive benefit package including dental and vision
  • PPO and high-deductible health plans
  • Health savings accounts (HSA and FSA)
  • Dependent Care
  • Starting day one free standby and discounted travel privileges for employees, family, & friends
  • 401(k) match
  • Paid Time Off
  • Paid holidays
  • Life and AD&D Insurance
  • Employee Assistance Program including counseling for employees and their family
  • Fitness incentive and Stop Smoking Support
SOC Operations Coordinator Overview:

Sun Country Airlines is seeking a Crew Scheduler to be responsible for the safety and legality of the Sun Country Airlines flight crew members in accordance with 14 CFR 121 Chapter 1 (Federal Aviation Regulations) and Sun Country Airlines Operations policies and procedures. This position is responsible for keeping current records of crew duty and rest activity. In cooperation with each crew member, the Crew Scheduler is responsible for ensuring that schedules comply with applicable CFRs and labor agreements. The Crew Scheduler will work with other operational personnel to keep all parties informed of crew rest issues, scheduling conflicts and legality concerns.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Compiles duty rosters of flight crews and maintains records of crewmembers' flying time for scheduled airline flights: Prepares flight register which crewmembers sign to indicate their preference and availability for flights and time they wish to be called prior to each flight
  • Types names of crewmembers onto flight schedule in order of seniority to indicate flights to which crewmembers are assigned. Completed SYI Shift Log.
  • Posts names of extra crewmembers in order of seniority on reserve list.
  • Selects replacements from reserve list and notifies replacement when needed.
  • Computes and logs cumulative flight time for crewmembers and removes crewmember's name from flight schedule when flying time limit as prescribed by Federal Aviation Administration has been reached.
  • Answering and handling calls from crew members through the main phone line.
  • Provide crew scheduling information to crew members daily.
  • Responsible for confidential and time sensitive material.
  • Any other duties assigned by management
Required Qualifications:
  • High School diploma or GED
  • Must be familiar with PC Applications
  • Excellent communication skills, both verbal and written
  • Proficient in Microsoft Office
  • Strong organizational skills
  • Strong customer service orientation
  • Ability to prioritize and coordinate with associated departments
Preferred Skills:
  • Previous crew scheduling experience
  • Knowledge of crew scheduling systems
  • Familiar with crew member collective bargaining agreements
  • Knowledge of FAR (Federal Aviation Regulations)
  • Ability to identify and resolve crew legality/scheduling conflicts
  • Ability to multi-task and perform under irregular operating conditions
  • Associate degree or higher
Compensation:

Pay: $20.54 USD per hour

Classification:

Full-Time, Non-Exempt

Work Location:

Minneapolis, MN (onsite)

Supervisory Responsibility:

None

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

Qualifications
Education

High School (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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