Lead Countertop Installer

Lumbermen's; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Collaborative work environment

Employee Stock Ownership Plan

Medical, dental, vision, and life insurance

401(k)

Paid time off

Training and development

Job summary

A leading distributor of surfaces in Cincinnati seeks a crew lead to manage countertop installations, ensuring high-quality customer interactions and safety standards. Candidates should have at least three years of installation experience and a chauffeur's license. The role offers a supportive work environment, generous benefits including a retirement plan, medical coverage, and paid time off. Ideal candidates will exhibit strong leadership, communication skills, and attention to detail in their work.

Qualifications

• Strong communication skills and effective problem resolution.
• Ability to follow installation standards accurately.
• Commitment to safety and efficiency in work.

Responsibilities

• Lead and train new installers in a safety-minded environment.
• Communicate effectively with customers and perform installations.
• Manage the installation process to ensure high-quality outcomes.

Skills

Ability to lead by example

Ability to build and maintain good customer relationships

Ability to communicate clearly and concisely

Strong attention to detail

Ability to safely lift and move heavy materials

Ability to operate tools and equipment

Education

Chauffeur's license with a clean driving record

Three years of countertop installation experience

Tools

CAD (AutoCAD)

Job description

Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered.

POSITION SUMMARY

Located in the Cincinnati market, this position offers the opportunity to function as a crew lead and to interact with customers through the installation of solid surface, granite, and quartz surfaces. See the fruits of your labor as you transform spaces! Day-to-day responsibilities include:

• Ensuring strong communication with customers (including effective problem resolution when applicable)
• Reading orders and installing countertops to customer specifications
• Facilitating safe, efficient, and precise installation of products
• Obtaining proper customer sign off for work completed

At Lumbermen’s, our business is built on relationships. It’s crucial that the person selected to fill this role is a safety-minded team player who gets energy from contributing to collaborative success.

This position offers a $400 annual clothing allowance for uniform, protective footwear, and PPE.

REQUIRED EDUCATION/EXPERIENCE

• Chauffer’s license with a clean driving record (can assist with obtaining chauffeur's license)
• At least three years of countertop installation experience

REQUIRED SKILLS

• Ability to lead by example, teaching and training new installers
• Ability to follow prescribed programs and standards
• Desire to help grow and develop the program and the business
• Ability to build and maintain good customer relationships
• Ability to communicate clearly and concisely, both verbally and in writing
• Ability to work effectively in a collaborative team environment
• Ability to complete tasks with accuracy
• Strong attention to detail and desire to “do things right the first time”
• Ability to meet deadlines
• Ability to safely operate all tools and equipment in the fabricating shop and on the installation truck
• Ability to work independently or as a part of a team
• Commitment to work safely and efficiently at all times
• Ability to read a tape measure
• Dependable and reliable
• Ability to safely lift and move granite and quartz countertop products and other heavy materials
• Ability to draw CAD (AutoCAD), install experience, and/or templating experience

WHAT WE OFFER:

Lumbermen’s exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and “family” here and help live out the Lumbermen’s promises of committing to those who count on us, doing what’s right, exercising sound business practices and earning consideration. Other benefits include:

• A collaborative and supportive work environment
• ESOP (Employee Stock Ownership Plan) – generous company-funded retirement
• Medical, dental, vision, and life insurance
• Flexible spending/health savings account
• 401(k)
• The SOURCE – free and confidential support resources for our team
• Paid time off
• Paid holidays
• Training and development

Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.