Lead Count Drop Team Member

Four Winds Casinos are Equal Opportunity Employers; South Bend (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Four Winds Casinos are Equal Opportunity Employers is seeking a Count/Drop Supervisor to assist the Count/Drop Supervisor in daily operations and ensure accuracy in all cash handling and reconciliations within the Finance Department.

The role focuses on supervising Count/Drop staff, maintaining compliance with Gaming Commission rules, and producing timely reports while upholding confidentiality and integrity of records.

Qualifications

• Must have effective communication, organizational, and analytical skills.
• Must be extremely numbers-oriented and computer-literate.
• Level 2 Gaming License required.

Responsibilities

• Assist Count/Drop Supervisor with coordination and supervision of all count and drop employees.
• Maintain knowledge of Gaming Commission laws and internal policies and controls.
• Ensure adequate staffing by interviewing, training, scheduling and evaluating staff.
• Ensure integrity of Count/Drop transactions.
• Assist in counting money and reconciling gaming revenue.
• Prepare reports (stiff sheets, transfer sheets, table game fills, credit slips) and reconcile totals.
• Maintain records and paperwork for Count/Drop area.
• Research disputes to resolve issues.
• Organize and preside over regular meetings to share information across the team.
• Lead day-to-day operations and escalate issues to management.

Skills

Communication

Organization

Analytical thinking

Numbers oriented

Computer literacy

Education

High school diploma or GED

Some college accounting courses

Job description

SUMMARY:

Responsible for assisting the Count/Drop Supervisor with all aspects of the Count/Drop Area of the Finance Department, such as gaming machine drop, handling table games drops, table game fills and credits and reconciliations, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, federal and state laws governing monetary transactions and policies, procedures and controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Assists the Count/Drop Supervisor with the coordination and supervision of the activities of all count and drop employees on property.
• Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as policies, procedures and controls.
• Ensures adequate staffing levels in the Count/Drop Area of the Finance Department, by assisting with interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating employees, as needed.
• Ensures the integrity of all Count/Drop Team transactions.
• Assists in counting money, and reconciling gaming revenue.
• Prepares various reports, including stiff sheets, transfer sheets, table game fills and credit slips, reconciles all totals to the Master Summary, forwards all information to appropriate individual(s).
• Maintains all records, reports and other required paperwork in the Count/Drop Area of the Finance Department.
• Conducts the necessary research to effectively resolve disputes.
• Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with all employees under his/her span of control.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
• Leads the department with the day-to-day operations. Reports issues or concerns to the Count/Drop Management Team. Handles the day-to-day operations of count/drop .

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retains employees through involvement in training and development.
• Explains why we do things, in advance of doing them.

SUPERVISORY RESPONSIBILITIES:

Supervises the activities of all Drop Team employees.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or G.E.D preferred. Some college accounting courses preferred.

SPECIAL QUALIFICATIONS:

Must possess effective communication, organizational, and analytical skills. Must be extremely numbers-oriented and computer-literate.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to inquiries from employees or guests. Ability to communicate effectively in one-on-one and small group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee is regularly required to lift and/or move up to fifty (50) pounds.

Applicant must successfully complete screening for essential job functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee regularly works with money.

The noise level in the work environment is usually loud. A casino environment is typically smoky.