Lead Coordinator

Daniel Robert Remodeling LLC; New Jersey; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Daniel Robert Remodeling LLC seeks a Lead Coordinator to connect homeowners with our team, manage inbound leads, and schedule appointments to keep the sales pipeline moving. You will enter leads in our CRM, qualify them, and coordinate with sales reps in a fast-paced environment.

The role requires organized, responsive communication across phone, text, and email, with a focus on detail and customer satisfaction. On-site work in New Jersey is expected.

Qualifications

• Experience using CRM systems and lead tracking tools.
• Excellent communication across phone, text, and email.
• Highly organized with meticulous attention to detail.
• Ability to manage multiple conversations and tasks concurrently.
• Resilient, responsive, and customer-focused.

Responsibilities

• Respond to inbound leads quickly through phone, text, and email.
• Enter and manage all leads in the CRM, tracking by source and service.
• Qualify and assign leads to the appropriate sales representative.
• Schedule, confirm, and manage appointments for the sales team.
• Follow up with leads using a structured cadence to improve conversion rates.
• Reschedule missed or postponed appointments to maintain a full pipeline.
• Track and update lead statuses including set, completed, rescheduled, canceled, and no-show.
• Maintain organized sales calendars to support team efficiency.
• Communicate with Sales and Marketing to align on lead flow.
• Assist with tracking conversion rates and overall pipeline performance.

Skills

CRM experience

Lead tracking

Communication skills

Organizational skills

multitasking

Follow-through

빠fast-paced environment

Customer focus

Team collaboration

Tools

CRM software

Lead tracking tools

Job description

As a Lead Coordinator at Daniel Robert Remodeling, you play a key role in connecting homeowners with our team. You’ll manage inbound leads, communicate with potential customers, and schedule appointments that keep our sales pipeline moving. This role is ideal for someone who is organized, responsive, and enjoys talking to people while staying on top of details in a fast-paced environment.

What You’ll Do

• Respond to inbound leads quickly through phone, text, and email
• Enter and manage all leads in the CRM, ensuring accurate tracking by source and service
• Qualify and assign leads to the appropriate sales representative
• Schedule, confirm, and manage appointments for the sales team
• Follow up with leads using a structured cadence to improve conversion rates
• Reschedule missed or postponed appointments to maintain a full pipeline
• Track and update lead statuses including set, completed, rescheduled, canceled, and no-show
• Maintain organized sales calendars to support team efficiency
• Communicate with Sales and Marketing teams to ensure alignment on lead flow
• Assist with tracking conversion rates and overall pipeline performance

What We’re Looking For

• Experience with CRM systems and lead tracking tools preferred
• Strong communication skills across phone, text, and email
• Highly organized with strong attention to detail
• Ability to manage multiple conversations and tasks at once
• Strong follow-through and responsiveness
• Comfortable working in a fast-paced, goal-oriented environment
• Positive, professional, and customer-focused mindset
• Team player who works well with both sales and marketing teams

• Growing, team-oriented company with strong local reputation
• Opportunity to shape culture and make a real impact
• Competitive compensation and benefits
• A team that values quality, collaboration, and community