Lead Coordination Specialist - Sales Support

HOMESHIELD PEST CONTROL INCORPORATED; Anaheim (CA); On-site; USD 23,419 - 24,796; Full time

Job summary

HomeShield Pest Control Incorporated is seeking a Lead Coordinator in Anaheim, CA to support the sales team by managing incoming leads, ensuring accurate data entry, and coordinating fast, effective communication with prospects.

You will handle prompt outreach, maintain CRM records, and assist with day-to-day administrative tasks to keep lead flow running smoothly in a busy environment.

Qualifications

• Strong communication skills across phone, email, and chat.
• High attention to detail and accuracy in data entry.
• Ability to multitask and manage a high volume of leads.
• Comfortable working in a fast-paced, team-oriented environment.
• Prior experience in customer service, sales support, or administrative roles is a plus.

Responsibilities

• Contact all incoming leads promptly and connect them with the appropriate sales representative.
• Input and maintain accurate lead information in the CRM and internal systems.
• Manage communication through chat, email, and phone to support lead flow and customer inquiries.
• Assist the sales team with day-to-day administrative tasks and coordination needs.
• Ensure leads are properly tracked, followed up on, and routed to the correct team members.
• Provide a positive and professional first point of contact for potential customers.

Skills

Strong communication

Data entry accuracy

Multitasking

Team player

Customer service

Job description

HomeShield Pest Control Incorporated is seeking a Lead Coordinator in Anaheim, CA to support the sales team by managing incoming leads, ensuring accurate data entry, and coordinating fast, effective communication with prospects.

You will handle prompt outreach, maintain CRM records, and assist with day-to-day administrative tasks to keep lead flow running smoothly in a busy environment.