Lead Cook

Crescent Hotels & Resorts; Charlotte (NC); On-site; USD 28,000 - 35,000; Full time

Job summary

Crescent Hotels & Resorts in Charlotte, North Carolina is seeking a food preparer to join our culinary team. As a member of our kitchen staff, you will be responsible for preparing food items while adhering to quality standards and maintaining a sanitary environment. Effective communication skills and the ability to work well with others are essential for this role.

The ideal candidate will be self-motivated and capable of handling food machinery, with the physical ability to lift goods weighing up to 100 lbs. Join us in providing exceptional service and ensuring guest satisfaction in our dynamic hotel environment.

Qualifications

• Ability to communicate in English effectively.
• Self-starter with a professional appearance.
• Finger/hand dexterity for food machinery operation.
• Ability to lift and carry up to 100 lbs.

Responsibilities

• Prepare food items according to production requirements.
• Maintain a safe and sanitary work environment.
• Assist in correcting food cost problems and controlling food waste.
• Return unused food items to designated storage areas.

Skills

Communication in English

Teamwork

Food machinery operation

Lifting and carrying

Job description

JOB OVERVIEW

Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.

ESSENTIAL JOB FUNCTIONS

• Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.
• Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.
• Date all food containers and rotate as per Crescent standards, making sure that all perishables are kept at proper temperatures.
• Check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out‑of‑stock items or possible shortages and assist in keeping buffet stocked.
• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.
• Assist in setting up plans and actions to correct any food cost problems, control food waste, loss, and usage per Crescent standards.
• Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron, and flat top grill.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES

Must have the ability to communicate in English. Self‑starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch‑in" and help co‑workers with their job duties and be a team player. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift, and/or carry, or otherwise move goods weighing a maximum of 100 lbs. on a continuous schedule.

PERFORMANCE STANDARDS

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times and treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE

This description excludes non‑essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all‑inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job‑related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.