Lead Content Specialist

EPAM Systems; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

EPAM Systems is seeking a Lead Content Specialist to drive learning design across digital and IT transformation programs. This fully remote role sits at the intersection of learning science and responsible AI practices, shaping end-to-end experiences for clients worldwide.

You will lead needs analysis, craft storyboards, develop assessments, and collaborate with multimedia teams to deliver high-impact learning materials while maintaining strong client relationships and proposals alignment.

Qualifications

• Three-plus years as a Content Specialist or Learning Designer.
• Two-plus years of hands-on content development using authoring platforms such as Articulate Storyline, RISE, Captivate or Evolve.
• Strong portfolio showing design decisions, assessment design and process improvement.
• English: C1; Portuguese: C1; Expert-level skills in storyboarding, assessment design, writing for instructional design, feedback review and AI compliance.
• Advanced knowledge in instructional design, learning solution consulting, stakeholder management and content quality evaluation.
• Strong project management abilities, agile mindset, high resilience under pressure and client-centered delivery.

Responsibilities

• Lead needs analysis, define instructional approaches, write storyboards, and develop assessments measuring learning effectiveness.
• Write high-quality storyboards, draft instructional assets, select modalities and collaborate with multimedia developers to produce engaging learning materials and assessments.
• Communicate with customers, build relationships, present status reports, and help stakeholders choose effective learning solutions.
• Apply responsible AI practices to learning development, contribute to prompt libraries and QA guidelines, and monitor industry trends for continuous process improvement.
• Monitor industry trends, contribute to process improvements, assist with proposals, and support department-level initiatives.

Skills

Content Specialist

Learning Designer

Storyboarding

Assessment design

AI compliance

Stakeholder mgmt

Project management

Agile mindset

Client delivery

Tools

Articulate Storyline

RISE

Captivate

Evolve

Job description

Digital and IT transformation programs often stall when learning solutions fail to bridge knowledge and skill gaps. Clients in Portugal need learning experiences that drive real change, not just compliance. This Lead Content Specialist role is fully remote and sits at the intersection of learning science and responsible AI practices. You shape end-to-end solutions that help clients realize transformation, drawing on global collaboration and creative problem-solving. Effective learning design is the difference between progress and inertia.

Responsibilities

Lead needs analysis, define instructional approaches, write storyboards, and develop assessments measuring learning effectiveness, including in-person workshops Write high-quality storyboards, draft instructional assets, select optimal modalities, and collaborate with multimedia developers to produce engaging digital and visual learning materials, and develop assessments measuring learning effectiveness Communicate with customers, build relationships, present status reports, and help stakeholders choose effective learning solutions Apply responsible AI practices to learning development, contribute to prompt libraries and QA guidelines, and monitor industry trends for continuous process improvement Monitor industry trends, contribute to process improvements, assist with proposals, and support department-level initiatives

Requirements

Three-plus years as a Content Specialist or Learning Designer Two-plus years of hands-on experience developing content using authoring platforms such as Articulate Storyline, RISE, Captivate or Evolve Strong portfolio showing design decisions, assessment design and process improvement English: C1 Portuguese: C1 Expert-level skills in storyboarding, assessment design, writing for instructional design, feedback review, peer review and AI compliance Advanced knowledge in instructional design, learning solution consulting, stakeholder management and content quality evaluation Strong project management abilities, agile mindset, high resilience under pressure and a track record of reliable, client-centered delivery