Lead Contact Rep, ICTAP — Public Service & Intake

US Social Security Administration; Fall River (MA); Sur place; USD 60 000 - 76 000; Plein temps

Résumé du poste

The U.S. Social Security Administration in Fall River, MA seeks a temporary GS-8 position to support field operations. Eligible candidates must have 52 weeks of specialized experience related to SSA work, including visitor intake processes, disability review document handling, and mentoring CSRs on Social Security laws.

The position offers flextime with up to 40 hours per week, may be full-time or part-time, not-to-exceed one year, and requires passing the CAIP panel interview for qualification.

Qualifications

• 52 weeks of specialized experience at the GS-8 level or higher related to SSA work.
• Experience mentoring or training Field Office CSRs on Social Security laws, regulations, and procedures.

Responsabilités

• This section is not explicitly enumerated in the posting.

Connaissances

Clarity of speech

Active listening

Public interaction

Confidence building

Description du poste

The U.S. Social Security Administration in Fall River, MA seeks a temporary GS-8 position to support field operations. Eligible candidates must have 52 weeks of specialized experience related to SSA work, including visitor intake processes, disability review document handling, and mentoring CSRs on Social Security laws.

The position offers flextime with up to 40 hours per week, may be full-time or part-time, not-to-exceed one year, and requires passing the CAIP panel interview for qualification.