Lead Consumer Access & Revenue Cycle Specialist

adventhealth; Tarpon Springs (FL); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Tarpon Springs, FL, is seeking a patient access specialist to manage relations with clinical partners, verify insurance eligibility, obtain pre-authorizations, and register patients for services. You will support Medicare processes and ensure accurate demographic data for efficient billing.

The role requires 1+ year in customer service and revenue cycle, with preferred direct patient access experience. This is a full-time, on-site position offering day shifts and base benefits.

Qualifications

• Mature judgement in dealing with patients, physicians, and insurance representatives.
• Intermediate knowledge of Microsoft programs and familiarity with database programs.
• Ability to operate general office machines such as computer, fax machine, printer, and scanner.
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion.
• Ability to communicate professionally and effectively, both verbally and written.

Responsibilities

• Manages relationships with clinical partners to ensure open communication between clinical, ancillary, and consumer access departments.
• Provides timely and continual coverage of assigned work areas to offer prompt patient service and availability for all clinical partner registration needs.
• Obtains pre-authorizations from third-party payers and accurately enters required authorization information in the system.
• Registers patients for all services by obtaining critical demographic elements and ensuring accuracy.
• Performs Medicare compliance reviews, eligibility checks, and completes Medicare Secondary Payer Questionnaires.

Skills

Mature judgement

MS Office

Office equipment

Multi-tasking

Professional communication

Education

Associate (Preferred)

High School Diploma (Required)

Business field

Job description

AdventHealth in Tarpon Springs, FL, is seeking a patient access specialist to manage relations with clinical partners, verify insurance eligibility, obtain pre-authorizations, and register patients for services. You will support Medicare processes and ensure accurate demographic data for efficient billing.

The role requires 1+ year in customer service and revenue cycle, with preferred direct patient access experience. This is a full-time, on-site position offering day shifts and base benefits.