Lead Concierge

Presbyterian SeniorCare Network; Cranberry Township (Butler County); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading organization in healthcare as a Lead Concierge in Cranberry Township. This full-time role involves greeting visitors, ensuring excellent customer service, and supporting the administrative team. With competitive pay and generous benefits, this position offers a rewarding career path in a supportive environment.

Benefits

Competitive rates

Generous Paid Time Off

Flexible shifts and schedules

Tuition reimbursement for further education

Employer-paid short-term disability

Company-paid life insurance for full-time employees

Retirement Savings Plan

Referral bonuses

Recognition programs

Free parking

Qualifications

• At least one year of experience in a customer-facing role.
• Proficiency with Microsoft Office and multi-line telephones.
• Flexibility and multitasking skills.

Responsibilities

• Greet visitors and answer questions.
• Receive and relay telephone messages.
• Maintain professionalism when interacting with residents and staff.

Skills

Customer service

Effective communication

Multitasking

Confidentiality

Proficiency in Microsoft Office

Job description

Join to apply for the Lead Concierge role at Presbyterian SeniorCare Network

21 hours ago Be among the first 25 applicants

Join to apply for the Lead Concierge role at Presbyterian SeniorCare Network

Description

Effective August 1, 2024, Presbyterian SeniorCare Network began providing management services to seven UPMC Senior Communities. These services include recruiting and hiring for Beatty Pointe Village, Cumberland Crossing Manor, Cumberland Woods Village, Hampton Fields Village, Sherwood Oaks, Strabane Trails Village, and Strabane Woods.

This Full-time position is located at Sherwood Oaks, a Life Care Community, in Cranberry Township, PA. The hours are daylight from 7:30 a.m. to 4:00 p.m., with rotating weekends and holidays.

Join an organization that’s been a stable force for over 95 years, known for innovative aging services, outstanding care, and high-quality living options for older adults.

The Lead Concierge works as part of the administrative staff to greet visitors, answer questions, and refer inquiries to the appropriate departments, ensuring excellent customer service. The role also involves receiving and relaying telephone messages, screening team members and visitors, and maintaining professionalism when interacting with residents, visitors, and staff.

Why you will love being part of Presbyterian SeniorCare Network:

• Earn a Good Living: Competitive rates, comprehensive benefits, and a strong retirement program.
• Paid Time Off: Generous PTO, earning over four weeks in the first year, starting from day one, usable after 90 days.
• Flexibility: Flexible shifts and schedules.
• Career Growth: Tuition reimbursement for further education.
• Innovate: Be part of a forward-thinking organization that creates new programs for older adults.
• Be Inspired: See the impact of your work in the care provided to residents.

Benefits include:

• Medical, dental, and vision coverage
• Generous Paid Time Off
• Employer-paid short-term disability
• Company-paid life insurance for full-time employees
• Retirement Savings Plan
• Referral bonuses
• Recognition programs
• Free parking
• Tuition reimbursement
• Person-centered onboarding
• A rewarding career with meaningful impact

What We Are Looking For:

We seek an organized individual to represent the community, develop trusting relationships, and assist our network leaders. The candidate should be able to handle confidentiality, work under pressure, multitask, and interact effectively with visitors, residents, and staff. Proficiency in Microsoft Office and basic office equipment is required.

Requirements include:

• At least one year of experience in a customer-facing role
• Long-term care or health experience preferred
• Leadership or training experience is a plus
• Ability to maintain confidentiality and work under deadlines
• Flexibility and multitasking skills
• Effective communication skills
• Proficiency with Microsoft Office and multi-line telephones

Interested? Apply now to join our team!

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Healthcare, Non-profit, Government Administration