Lead Companion Animal Care Supervisor

PETCO Animal Supplies Stores, Inc.; East Honolulu (HI); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Purpose-driven work

Career growth opportunities

Inclusive culture

Leadership experience

Job summary

Petco Animal Supplies, Inc. in Hawaii seeks a Companion Animal Supervisor to lead health, care and presentation of live animals while driving sales, customer experience, and operations in the Companion Animal and Aquatics departments.

You will coach partners to deliver expert animal care, balance animal welfare with inventory and margin goals, and model Petco’s service standards. This full-time role requires hands-on leadership, excellent communication, and a commitment to pets and people.

Qualifications

• High school Diploma or GED preferred.
• 1+ year of supervisory experience, preferably in a pet retail environment.
• Strong knowledge of companion animals, aquatics, and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Responsibilities

• Execute Companion Animal and Aquatics operations including animal care, maintenance, ordering, regulatory compliance, CAPI, HAHC, CAPC, and veterinary partnerships.
• Ensure all animal maintenance tasks are completed according to the Maintenance Task List.
• Maintain operational, safety, and regulatory standards at all times.
• Achieve high standards of cleanliness, care, and visual presentation in all animal areas.
• Process transactions efficiently while delivering a great customer experience.
• Monitor sales, margin, and inventory reports to support department performance.
• Share product and animal care knowledge to help customers make informed decisions using Petco’s selling strategy.
• Assist with additional duties as needed to support business needs.
• Train, coach, and develop partners in animal care, selling behaviors, and operational routines.
• Provide ongoing feedback and support to strengthen partner performance and engagement.

Skills

Supervisory experience

Animal care knowledge

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

Job description

Petco Animal Supplies, Inc. in Hawaii seeks a Companion Animal Supervisor to lead health, care and presentation of live animals while driving sales, customer experience, and operations in the Companion Animal and Aquatics departments.

You will coach partners to deliver expert animal care, balance animal welfare with inventory and margin goals, and model Petco’s service standards. This full-time role requires hands-on leadership, excellent communication, and a commitment to pets and people.