Companion Animal Care Leader

Petco; York (York County); On-site; USD 42,000 - 65,000; Full time

Job summary

Petco is seeking a Companion Animal Supervisor to lead live animals health, care, and presentation while driving sales, customer experience, and operational excellence in the Companion Animal and Aquatics departments.

You will coach partners to deliver exceptional animal care, maintain high standards, and balance welfare with business goals. The role requires strong communication, leadership, and a commitment to Petco’s standards.

Qualifications

• High school diploma or GED preferred.
• 1+ year of supervisory experience.
• Strong knowledge of companion animals, aquatics, and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Responsibilities

• Execute Companion Animal and Aquatics operations including animal care, maintenance, ordering, regulatory compliance, CAPI, HAHC, CAPC, and veterinary partnerships.
• Ensure all animal maintenance tasks are completed according to the Maintenance Task List.
• Maintain operational, safety, and regulatory standards at all times.
• Achieve high standards of cleanliness, care, and visual presentation in all animal areas.
• Process transactions efficiently while delivering a great customer experience.
• Monitor sales, margin, and inventory reports to support department performance.
• Share product and animal care knowledge to help customers make informed decisions using Petco’s selling strategy.
• Assist with additional duties as needed to support business needs.
• Train, coach, and develop partners in animal care, selling behaviors, and operational routines.
• Provide ongoing feedback and support to strengthen partner performance and engagement.

Skills

High school diploma

Supervisory experience

Animal care knowledge

Customer service

Leadership development

Education

High school Diploma or GED

Job description

Petco is seeking a Companion Animal Supervisor to lead live animals health, care, and presentation while driving sales, customer experience, and operational excellence in the Companion Animal and Aquatics departments.

You will coach partners to deliver exceptional animal care, maintain high standards, and balance welfare with business goals. The role requires strong communication, leadership, and a commitment to Petco’s standards.