Lead Commercial Auto Claims Adjuster - Property & Liability

Acrisure; Louisville (KY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Fertility benefits

Wellness resources

Paid time off

401(k) with immediate vesting

commuter benefits

Employee discount programs

Job summary

Acrisure is seeking an experienced Commercial Auto Property Damage Claims Adjuster with 7+ years of commercial auto, trucking, or transportation claims handling experience and an active adjuster license.

This role manages property damage and liability claims involving commercial auto, trucking, and transportation exposures, with responsibility for investigating and evaluating claims, assessing coverage and liability, determining damages, establishing reserves, negotiating settlements, and

Qualifications

• 7+ years of commercial auto, trucking, or transportation claims handling.
• Experience with APD and property damage claims processes.
• Knowledge of commercial auto insurance principles, including coverage and liability.
• Ability to manage claim inventories while meeting regulatory standards.
• Strong analytical, negotiation, and decision-making skills.
• Excellent written and verbal communication; able to liaise with clients and attorneys.
• Experience in a TPA environment and multi-jurisdictional claims is beneficial.
• Cargo claims experience is beneficial.

Responsibilities

• Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures.
• Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities.
• Handle physical damage and property damage claims involving specialized motor coach and trucking programs.
• Review complex or escalated claim matters and develop appropriate, timely resolution strategies.
• Maintain accurate claim diaries, documentation, reserves, and file activity throughout the life of each claim while ensuring compliance with applicable state and federal requirements across multiple jurisdictions.
• Partner and communicate with internal teams, clients, insureds, claimants, vendors, and other stakeholders to resolve complex or escalated claim matters.
• Communicate effectively with attorneys and law firms regarding represented property damage claims.
• Negotiate settlements and support efficient, accurate, and customer-focused claim resolution.

Skills

APD knowledge

Commercial auto claims

Liability claims

Negotiation

Communication

Claims management systems

TPA experience

Multi-jurisdictional

Cargo claims

Attorney coordination

Education

High school diploma

Active adjuster license

College degree or equivalent

Multi-jurisdictional licensing

Claims certifications

Tools

Claims management systems

Microsoft Office

Job description

Acrisure is seeking an experienced Commercial Auto Property Damage Claims Adjuster with 7+ years of commercial auto, trucking, or transportation claims handling experience and an active adjuster license.

This role manages property damage and liability claims involving commercial auto, trucking, and transportation exposures, with responsibility for investigating and evaluating claims, assessing coverage and liability, determining damages, establishing reserves, negotiating settlements, and