Lead Coffeehouse Shift Supervisor: Craft Customer Moments

Starbucks Corp.; Annapolis (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Starbucks Corp. in Annapolis, MD is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and upholding store standards.

You will coach partners, prepare beverages and food to standard recipes, manage daily operations including cash handling and safety, and collaborate with the team to deliver warm service. This role offers growth through development experiences and a comprehensive benefits program.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months of customer-facing experience and ability to coach food/beverage prep.
• Ability to delegate tasks and coordinate a team of two or more.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products while maintaining store standards and safety.
• Coach and develop partners, manage daily operations, and handle cash with accuracy.
• Collaborate with team to deliver warm, consistent customer service.

Skills

People leadership

Communication

Team player

Retail knowledge

Interpersonal skills

Food & beverage prep

Job description

Starbucks Corp. in Annapolis, MD is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and upholding store standards.

You will coach partners, prepare beverages and food to standard recipes, manage daily operations including cash handling and safety, and collaborate with the team to deliver warm service. This role offers growth through development experiences and a comprehensive benefits program.