Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Mercer Island (WA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) employer match

Tuition coverage (Starbucks College)

Paid time off

Health insurance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring every guest experiences a warm, welcoming coffeehouse environment on Mercer Island. You will coach partners in beverage and food preparation, uphold safety standards, and manage shift tasks with a strong focus on service quality and efficiency.

The role requires six months of customer-facing experience, the ability to direct others, and excellent communication. Join a team committed to growth and community impact.

Qualifications

• Six months of customer-facing experience.
• Ability to direct the work of others.
• Ability to learn quickly.
• Strong oral and written communication skills.

Responsibilities

• Lead daily shift operations with craft and heart to create a welcoming space.
• Coach food and beverage preparation to standard recipes or customized for customers.
• Ensure store policies, cash handling, safety and security are followed.
• Collaborate with team to meet customer needs and maintain a high standard of service.

Skills

Customer service

Attendance & punctuality

Flexible hours

Directing work of others

Communication skills

Teamwork

Interpersonal skills

Relationship building

Learning quickly

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring every guest experiences a warm, welcoming coffeehouse environment on Mercer Island. You will coach partners in beverage and food preparation, uphold safety standards, and manage shift tasks with a strong focus on service quality and efficiency.

The role requires six months of customer-facing experience, the ability to direct others, and excellent communication. Join a team committed to growth and community impact.