Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Mercer Island (WA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) match

Bean Stock equity program

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company on Mercer Island, WA, is seeking a shift supervisor to lead a cafe team, ensure quality beverages and food, and create a warm, welcoming space for the community.

This role focuses on coaching partners, maintaining store safety and standards, delivering exceptional customer service, and collaborating with leadership to support growth and a positive work environment.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Provide quality beverages and food while following store policies and standards.
• Coach preparation of beverages and food to standard recipes, including substitutions as needed.
• Delegate tasks and coordinate the duties of two or more employees on shifts.

Skills

Direct the team

Customer service

Oral communication

Team player

Interpersonal skills

Job description

Starbucks Coffee Company on Mercer Island, WA, is seeking a shift supervisor to lead a cafe team, ensure quality beverages and food, and create a warm, welcoming space for the community.

This role focuses on coaching partners, maintaining store safety and standards, delivering exceptional customer service, and collaborating with leadership to support growth and a positive work environment.