Lead Coffeehouse Shift - Craft & Connect

Starbucks Corp.; Royersford (Montgomery County); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage - Starbucks College

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, maintain high standards, and ensure every guest has a warm, welcoming experience. You will coach teammates, manage cash handling, and uphold store policies while supporting community connections.

The role emphasizes reliable attendance, flexibility across shifts, and a focus on craft beverages and food preparation. Starbucks offers extensive benefits and growth opportunities for partners.

Qualifications

• Attendance and punctuality required.
• Flexible hours including early mornings, evenings, weekends, nights, holidays.
• 6 months experience in a customer-facing role.
• Ability to coach food and beverage preparation to standard recipes.
• Experience delegating tasks to 2+ teammates.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food per standards.
• Provide excellent customer service and resolve issues.
• Coach and delegate tasks to team members.
• Maintain store safety, cash handling, and policy adherence.

Skills

Customer service

Leadership

Teamwork

Communication

Cash handling

Tools

POS system

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, maintain high standards, and ensure every guest has a warm, welcoming experience. You will coach teammates, manage cash handling, and uphold store policies while supporting community connections.

The role emphasizes reliable attendance, flexibility across shifts, and a focus on craft beverages and food preparation. Starbucks offers extensive benefits and growth opportunities for partners.