Lead Coffee Shop Shift Supervisor

Starbucks Corp.

Downey (CA)

On-site

USD 23,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer-m

Tuition coverage via Starbucks College

Paid vacation time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, handle cash operations, and uphold store safety and standards.

The role emphasizes flexible hours, strong customer service, and collaborative teamwork. The position supports development opportunities and a benefits program for partners, including health coverage, tuition assistance, and retirement plans,

Qualifications

Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
Able to delegate tasks to others and coordinate two or more employees.
Ability to direct the work of others and learn quickly.
Strong interpersonal and teamwork skills.

Responsibilities

Lead and coach team members to prepare beverages and food to standard recipes or customer specifications.
Direct the work of teammates during shifts to ensure smooth operation.
Maintain quality, safety, and security standards for beverages, food, and store environment.
Provide outstanding customer service and resolve issues professionally.
Adhere to store policies and procedures and support training for new staff.