Lead Coffee Craft & Team as Shift Supervisor

Starbucks Corp.; Charlotte (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage through Starbucks ACH

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a store team, uphold quality beverages and food, and ensure a welcoming customer experience. The role emphasizes teamwork, strong communication, and adopting Starbucks standards in daily operations.

As a partner, you’ll contribute to a collaborative environment and support store safety, efficiency, and customer satisfaction during all shifts.

Qualifications

• Six months of experience interacting with customers.
• Prepare and coach food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate tasks of two or more staff.

Responsibilities

• Lead with craft and heart to ensure Starbucks is a welcoming space.
• Maintain quality beverages and food products according to standards.
• Ensure store safety, cash handling, and security protocols.
• Motivate and coach team to deliver exceptional customer service.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead a store team, uphold quality beverages and food, and ensure a welcoming customer experience. The role emphasizes teamwork, strong communication, and adopting Starbucks standards in daily operations.

As a partner, you’ll contribute to a collaborative environment and support store safety, efficiency, and customer satisfaction during all shifts.