Lead Clubhouse Specialist

Pacific Clinics; Apple Valley (CA); On-site; USD 32,000 - 38,000; Full time

Job summary

Pacific Clinics in California is seeking a Lead Clubhouse Specialist to ensure the Clubhouse facility is properly maintained, and that members' needs and services are met. You will prepare reports, coordinate consumer resources, and promote the Clubhouse within the community.

You will work with the Clubhouse Board Officers and Team Supervisor to coach staff, schedule activities, and ensure programs run smoothly, including meals, laundry, groups, and events, while advocating for members and

Qualifications

• High School Diploma or GED required and two years of related experience.
• Minimum two years relevant experience working with chronic and severe mental illness.
• Minimum one to two years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff.
• Bilingual in Spanish required for some programs.

Responsibilities

• Acts as shift lead for clubhouse operations.
• Consult with Team Supervisor on addressing staff issues, complaints and suggestions.
• Under the direction of the Team Supervisor, reviews staff performance expectations, models effective performance, and provides coaching to staff as needed.
• Provides training and support to new staff in their roles as Peer Partners and Clubhouse Specialist.
• Works with staff in the preparation of needed reports (DBH, ADA, Grants, etc.).
• Schedules weekly staff meetings and ensures topics covered are relevant to staff and program and provides agency, policy and procedure updates.
• Works with Clubhouse Board Officers to apply Clubhouse rules and regulations in a fair, compassionate and consistent way.
• Oversees daily Clubhouse program functions, organizes schedules according to members needs and ensuring schedules for meals, laundry, groups, special events, etc. are maintained.
• Identifies and schedules evening and weekend activities like outings, outreach, special events, etc.

Skills

Supervisory experience

Bilingual in Spanish

Education

High School Diploma or GED

Job description

Overview

Compensation We Offer

• The initial compensation for this position ranges from $23 to $27.41 Per Hour, depending on experience, location and internal equity considerations

Benefits We Offer

• BenefitsEligibilitystarts on day ONE
• We provide a robust benefits package which includes medical, dental, vision,See our Benefits Page HERE.
• 401K Employer Match up to4%
• Competitive Time Off Plans

Pay Range

$23.00 to $27.41

Job Summary

The Lead Clubhouse Specialist ensures the Clubhouse facility is properly maintained, ensures members/consumers needs and services are met, prepares reports, identifies and coordinates consumer resources. Promotes the Clubhouse within the community, coordinates events and works with Clubhouse Board Officers. Coordinates with Team Supervisor ensuring staff meet program expectations and provides coaching and training to staff.

Responsibilities

• Acts as shift lead for clubhouse operations.
• Consult with Team Supervisor on addressing staff issues, complaints and suggestions reported by staff and members.
• Under the direction of the Team Supervisor, reviews staff performance expectations, models effective performance, and provides coaching to staff as needed and to address performance related issues.
• Provides training and support to new staff in their roles as Peer Partners and Clubhouse Specialist.
• Works with staff in the preparation of needed reports (DBH, ADA, Grants, etc.).
• Schedules weekly staff meetings and ensures topics covered are relevant to staff and program and provides agency, policy and procedure updates.
• Works with Clubhouse Board Officers to apply Clubhouse rules and regulations in a fair, compassionate and consistent way.
• Oversees daily Clubhouse program functions, organizes schedules according to members needs and ensuring schedules for meals, laundry, groups, special events, etc. are maintained.
• Addresses Clubhouse members grievances and concerns and implements Clubhouse members suggestions to change rules, procedures, etc. when appropriate.
• Attends board meetings, staff meetings and community meetings as requested.
• Identifies and schedules evening and weekend activities like outings, outreach, special events, etc.
• Identifies donors in the community (business, churches, individuals, etc.) and works with the Development Department in cultivating and maintaining relationships.
• Maintains inventory of cleaning supplies, office supplies, and food and rep in advance when orders need to be placed.
• Reports facilities issues that need to be repair like plumbing, AC/Heater issues, etc.
• Addresses calls from the Security Company after hours.
• Assists in locating resources and advocating for consumers.
• Promotes and teaches member-driven clubhouse programs operating according to the International Standards for Clubhouse Programs.
• Facilitates work-ordered day along with the consumers. Helping set up work routines to meet the needs of the consumers and promote the orderly functioning of the clubhouse.
• Establishes working relationships with community providers.
• Identifies community resources as needed by members including alternatives for housing.
• Maintains resource bulletin board, vocational resource bulletin board, and housing spectrum bulletin board.
• Provides direct information and training for consumers on topics identified by the membership.
• Arranges for outside speakers to come to the clubhouse to provide information to the members.
• Assists and advocates for members relative to internal and external resources.
• Provides group and one-on-one training and support for consumers interested in learning job skills.
• Will be part of a multi-cultural team sensitive to the cultural and linguistic needs of the families served.
• Sources employment opportunities in community.
• Works evenings and weekends as needed to meet member needs.
• Provides transportation to members in clubhouse vans as needed.
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics' approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• High School Diploma or GED required and two (2) years of related experience, or equivalent combination of education and experience (two years of relevant experience equals one year of education) to include:
• Minimum of two (2) years relevant experience working with chronic and severe mental illness.
• Minimum one (1) to two (2) years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff.
• Bilingual in Spanish required for some programs.

Physical Requirements

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. Driving Required May have unsupervised contact with children. Requires full background check and TB Exam.