Lead Clinical Coordinator – Social Services & Supervision

West-Side-Federation-For-Senior-and-Supportive-Housing-; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

West Side Federation for Senior and Supportive Housing in New York, NY is seeking a Clinical Coordinator II to supervise social work and case management staff and provide clinical supervision across programs. The role reports to the Managing Director or Director of Clinical and Social Services and collaborates with the Building Manager.

The position requires strong leadership with 3+ years of supervisory experience and 5+ years working with older adults or homelessness-related populations.

Qualifications

• Minimum of 3 years supervisory experience required.
• Minimum of 5+ years working with older adults or people with a history of homelessness, chronic mental health issues or substance abuse required.
• Proven ability to build, foster and lead collaborative groups and workshops for social service staff between various programs.

Responsibilities

• Provide clinical and case management supervision to all social work and case management staff.
• Provide access to clinical supervision to all staff as needed.
• As a member of the Intake Committee, review all applications for admission, participate in home visits to prospective applicants and participate in all admission decisions.
• Provide clinical support and resources for any psychiatric emergencies.
• Review and sign support plans, case management summaries, case notes and psychosocial histories.
• Ensure compliance with contract and regulatory requirements thru regular chart audits to review completeness, timeliness and quality of documentation.
• Meet regularly with Building Manager to review tenant and building issues.
• Coordinate with Building Manager on staff training and provide resident related counseling to building staff as needed.
• Lead a weekly team meeting with social work staff.
• Facilitate monthly or quarterly meetings with Building Manager and social work staff.
• Provide orientation and training for new social work staff.
• Review incidents and incident reports and submit to contracted agencies as required.
• Assume leadership role during site audits by contract agencies; write and submit any required Plans of Correction.
• Supervise social work intern/s as needed.
• Clinical Coordinator I will develop a 1:1 relationship with residents.
• Assist residents in obtaining and maintaining appropriate medical and mental health services.
• Assist residents in obtaining and maintaining entitlements.
• Assist residents in establishing and/or maintaining family and social contacts.
• Assist residents in identifying socialization activities.
• Complete required forms and reports for resident discharges and/or transfers.
• Provide crisis intervention services.
• Visit residents in hospitals, nursing homes or other care facilities as needed.
• Facilitate community building through various modalities including group work services, activities and holiday celebrations.
• Clinical Coordinator II will assist Managing Directors and Directors of Clinical and Social Services in recruiting and interviewing prospective social work or case management staff.
• Clinical Coordinator II will assist Managing Directors and Directors of Clinical and Social Services with creating and fostering a mentorship program for case management and social work staff, including but not limited to team building activities, case conferences and ongoing educational workshops.
• Other responsibilities as assigned.

Skills

Supervisory experience

Geriatric care

Program leadership

Job description

West Side Federation for Senior and Supportive Housing in New York, NY is seeking a Clinical Coordinator II to supervise social work and case management staff and provide clinical supervision across programs. The role reports to the Managing Director or Director of Clinical and Social Services and collaborates with the Building Manager.

The position requires strong leadership with 3+ years of supervisory experience and 5+ years working with older adults or homelessness-related populations.