Lead Clerk IV - Policy, Data & Training

Dallas County Votes; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A local government office in Dallas, TX, is seeking a Clerk IV to perform complex support tasks for judges and managers. Responsibilities include leading teams, preparing correspondence, researching issues, and assisting with employee-related tasks. Ideal candidates will have a high school diploma or GED, four years of related experience, and strong customer service skills. This full-time position offers a day shift and requires effective communication and organizational abilities.

Qualifications

• Graduation from an accredited high school/GED program.
• Four (4) years job-related experience or 60 hours of college or a combination of the two.
• Experience in a customer service environment a plus.

Responsibilities

• Act as a subject matter expert and team leader.
• Prepare routine correspondence and serve as a liaison.
• Research, compile, and analyze data to resolve issues.
• Collect, input, and reconcile data and funds.
• Verify accuracy of information and ensure compliance.
• Provide routine computer support to the section.
• Assist with employee-related issues.
• Perform other duties as assigned.

Skills

Typing speed of 35 wpm

Customer service experience

Knowledge of MS Excel

Knowledge of MS Word

Understanding written and verbal instructions

Ability to organize and process work

Education

High school/GED diploma

4 years job-related experience or 60 college hours

Job description

A local government office in Dallas, TX, is seeking a Clerk IV to perform complex support tasks for judges and managers. Responsibilities include leading teams, preparing correspondence, researching issues, and assisting with employee-related tasks. Ideal candidates will have a high school diploma or GED, four years of related experience, and strong customer service skills. This full-time position offers a day shift and requires effective communication and organizational abilities.