Lead Clerk: Customer Service & Store Operations

Winco Foods; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

WinCo Foods in Boise, ID seeks a grocery clerk/cashier/freight stocker to assist the department manager, deliver fast, friendly service and answer customer questions. You will perform as a clerk, cashier and freight stocker while leading and supporting team members in daily operations.

The role requires strong communication, a history of customer service excellence, and the ability to multitask across responsibilities. Safety and proper handling of food and store procedures are essential.

Qualifications

• Proven ability to provide friendly, professional customer service.
• Ability to lead and assist department staff as directed.
• Strong communication and interpersonal skills for interacting with customers and coworkers.
• Capability to multitask across grocery, cashier and freight duties.
• Awareness of safety, sanitation and job-specific policies.

Responsibilities

• Assist management with store operations in the designated department (grocery or freight).
• Provide fast, friendly service and answer customer questions and complaints.
• Perform duties of clerk, cashier and/or freight stocker as needed.
• Lead by example and help supervise assigned staff.
• Maintain cleanliness, displays and safety in the work area.

Skills

Customer service

Leadership

Communication

Multi-tasking

Safety awareness

Education

High School Diploma or equivalent

Job description

WinCo Foods in Boise, ID seeks a grocery clerk/cashier/freight stocker to assist the department manager, deliver fast, friendly service and answer customer questions. You will perform as a clerk, cashier and freight stocker while leading and supporting team members in daily operations.

The role requires strong communication, a history of customer service excellence, and the ability to multitask across responsibilities. Safety and proper handling of food and store procedures are essential.