Lead Claims Advocate

Brown & Brown Insurance; United States; Remote; USD 94,000 - 157,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Paid time off

Job summary

Brown & Brown Insurance is seeking a Lead Claims Advocate in the United States to serve as a strategic claims advisor for executives. You will manage complex claims across D&O, EPL, Fiduciary, Crime, E&O, and Cyber, coordinating with brokers, insurers, and defense teams to maximize policyholder outcomes.

You will evaluate notices and investigations, develop strategies, and negotiate settlements while maintaining strong client relationships and industry knowledge.

Qualifications

• Bachelor’s degree required; professional certifications preferred.
• JD degree preferred.
• 5-10 years of specialty claims handling experience.
• Strong coverage interpretation and litigation management skills.
• Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products.
• Strong client-facing and relationship management abilities.
• Excellent analytical and communication skills.

Responsibilities

• Lead the handling of complex and high-severity claims across D&O, EPL, Fiduciary, Crime, E&O and Cyber.
• Review claim notices, demand letters, subpoenas, investigations and lawsuits to identify coverage.
• Develop and execute claim strategies to maximize policyholder recovery.
• Coordinate communications among clients, insurers, defense counsel, coverage counsel and other stakeholders.
• Monitor insurer investigations, coverage positions, and claim handling activities for timely, fair resolution.
• Negotiate coverage of disputes, defense cost advancements, settlements, and allocations with insurers.
• Provide technical coverage analysis and guidance on management of liability, professional liability and cyber policies.
• Support policy placement teams by identifying claim trends and language enhancements.
• Serve as primary claims contact for assigned clients and broker teams.
• Build trusted relationships with risk managers, general counsel, executives and finance leaders.
• Conduct claim reviews, stewardship meetings, and trend analyses for clients.
• Provide proactive updates regarding claim developments and market trends.
• Support new business opportunities via client presentations and RFP responses.

Skills

5-10 years specialty claims handling

Strong coverage interpretation

Litigation management

Client-facing & relationship mgmt

Analytical & communication skills

Knowledge of D&O EPL Fiduciary Crime E

Cyber insurance knowledge

Education

Bachelor's degree

JD

Insurance certification CPCU or AIC

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seekinga Lead Claims Advocate to join our growing team!

The Lead Claims Advocate, Executive Risk Claims serves as a strategicclaimsadvisor and advocate for clients with complex management and professional liability exposures. This positionis responsible formanaging and advocating claims involving Directors & Officers Liability (D&O), Employment Practices Liability (EPL), Fiduciary Liability, Crime/Fidelity, Cyber Liability, Professional Liability (E&O), Kidnap & Ransom, and other executive risk-related products.

The role requires a deep understanding of policy interpretation, coverage analysis, claims strategy, insurer negotiations, and litigation management. The Senior Claims Advocate acts as a trusted advisor to clients, providing guidance throughout the claim lifecycle while collaborating closely with brokers, underwriters, insurers, defense counsel, and other stakeholders to achieveoptimalclaim outcomes.

How You Will Contribute:

• Lead the handling of complex and high-severity claims involving: Directors & Officers (D&O) Liability; Employment Practices Liability (EPL); Fiduciary Liability; Crime/Fidelity; Professional Liability / Errors & Omissions (E&O); Cyber.
• Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits toidentifypotential insurance coverage.
• Report new matters under all applicable policies andassistclientswith preservation of insurance rights.
• Develop and execute claim strategies designed to maximize policyholder recovery.
• Coordinate and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.
• Monitor insurer investigations, coverage positions, and claim handling activities to ensuretimelyand fair claim resolution.
• Negotiatecoverage ofdisputes, defense cost advancements, settlements, and allocation issues with insurers.
• Analyze policy language, endorsements, exclusions, and program structures toidentifycoverage opportunities and potential gaps.
• Provide technical coverage analysis and guidanceregardingmanagement ofliability, professional liability, and cyber insurance policies.
• Support policy placement teams byidentifyingclaim trends and recommending enhancements to policy language and program structure.
• Serve asprimaryclaims ofcontact for assigned clients and broker teams.
• Build andmaintaintrusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.
• Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.
• Provide proactive updatesregardingclaim developments, emerging exposures, and market trends.
• Support new business opportunities byparticipatingin client presentations, RFP responses, andprospectmeetings.

Skills & Experience to be Successful:

• Bachelor’s degreerequired; insurance certification preferred (e.g., CPCU, AIC).
• JD preferred.
• 5- 10 years of specialty claims handling experience.
• Strong coverage interpretation and litigation management skills.
• Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products.
• Strong client-facing and relationship management abilities.
• Excellent analytical and communication skills.

Pay Range

$84,000 - $157,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health &Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.