Lead Claims Advocate

Risk Strategies Company; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Brown & Brown, Inc. is seeking a Lead Claims Advocate to manage complex and high-severity specialty claims across D&O, EPL, Fiduciary, Crime, E&O, and Cyber.

The role focuses on expert coverage interpretation, strategy development, and coordinating among clients, insurers, and counsel. The successful candidate will bring substantial experience in claims handling, strong analytical and communication skills, and a proven ability to drive favorable resolutions while maintaining client

Qualifications

• Bachelor's degree required; insurance certification preferred (e.g., CPCU, AIC).
• JD preferred.
• 5-10 years of specialty claims handling experience.
• Strong coverage interpretation and litigation management skills.
• Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products.
• Strong client-facing and relationship management abilities.
• Excellent analytical and communication skills.

Responsibilities

• Lead the handling of complex and high-severity claims involving D&O, EPL, Fiduciary, Crime, E&O, Cyber.
• Review claim notices, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage.
• Report new matters under all applicable policies and assist client with preservation of insurance rights.
• Develop and execute claim strategies designed to maximize policyholder recovery.
• Coordinate and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.
• Monitor insurer investigations, coverage positions, and claim handling activities to ensure timely and fair claim resolution.
• Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues with insurers.
• Analyze policy language, endorsements, exclusions, and program structures to identify coverage opportunities and potential gaps.
• Provide technical coverage analysis and guidance regarding management liability, professional liability, and cyber insurance policies.
• Support policy placement teams by identifying claim trends and recommending enhancements to policy language and program structure.
• Serve as a primary claims contact for assigned clients and broker teams.
• Build and maintain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.
• Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.
• Provide proactive updates regarding claim developments, emerging exposures, and market trends.
• Support new business opportunities by participating in client presentations, RFP responses, and prospect meetings.

Skills

Coverage interpretation

Litigation management

Client relationships

Analytical skills

Communication skills

Insurance product knowledge

Team collaboration

Education

Bachelor's degree

JD

CPCU/AIC

Job description

The Lead Claims Advocate is responsible for managing complex and high-severity specialty claims for management liability, cyber and professional liability. Serves as a subject matter expert, ensuring accurate handling and resolution of specialty claims while supporting best practices across the team.

Your Impact

• Lead the handling of complex and high-severity claims involving: Directors & Officers (D&O) Liability; Employment Practices Liability (EPL); Fiduciary Liability; Crime/Fidelity; Professional Liability / Errors & Omissions (E&O); Cyber.


• Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage.


• Report new matters under all applicable policies and assist client with preservation of insurance rights.


• Develop and execute claim strategies designed to maximize policyholder recovery.


• Coordinate and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.


• Monitor insurer investigations, coverage positions, and claim handling activities to ensure timely and fair claim resolution.


• Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues with insurers.


• Analyze policy language, endorsements, exclusions, and program structures to identify coverage opportunities and potential gaps.


• Provide technical coverage analysis and guidance regarding management liability, professional liability, and cyber insurance policies.


• Support policy placement teams by identifying claim trends and recommending enhancements to policy language and program structure.


• Serve as a primary claims contact for assigned clients and broker teams.


• Build and maintain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.


• Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.


• Provide proactive updates regarding claim developments, emerging exposures, and market trends.


• Support new business opportunities by participating in client presentations, RFP responses, and prospect meetings.

Successful Candidate Will Have

• Bachelor's degree required; insurance certification preferred (e.g., CPCU, AIC)


• JD preferred


• 5- 10 years of specialty claims handling experience.


• Strong coverage interpretation and litigation management skills


• Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products


• Strong client-facing and relationship management abilities


• Excellent analytical and communication skills.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.