Lead Certified Pharmacy Tech MercyOne Forest Park

IHA; Mason City (IA); On-site; USD 37,440 - 45,760; Full time

Job summary

MercyOne Pharmacies in Mason City, IA, is seeking a Pharmacy Technician to greet and assist patients and customers both in person and over the phone, while maintaining confidentiality and professional conduct. The role involves inventory control, cash handling, and collaboration with colleagues to ensure accurate billing and efficient pharmacy operations.

A Pharmacy technician credential and Iowa registration are required; duties may include reconciliation of invoices and supporting finance

Qualifications

• High school diploma or equivalent.
• Completion of Pharmacy technician program or training.

Responsibilities

• Greet and assist patients/customers in person and by phone in a professional manner.

Skills

Customer service

Communication

Adaptability

Cash handling

Inventory management

Finance reconciliation

Attention to detail

Education

High school diploma or equivalent

Pharmacy technician training

Iowa Board of Pharmacy Technician registration

PTCB or NHA certification

Job description

• A. Greets and assists patients/customers in person and on the phone in a professional and confidential manner
• B. Communicates effectively with colleagues and customers alike, being a good listener and adjusting style as needed
• C. Represents MercyOne Pharmacies in a courteous, friendly, and caring manner
• D. Performs duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing work load accordingly
• E. Operates cash register accurately, including cash, credit card, in store charges and payments on account
• F. Assists with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs and assisting with annual inventory counts of all products stocked in pharmacy including prescription, non-prescription, and supplies with a focus on stewardship
• G. Assists with invoice reconciliation and coding for finance

Employment Type

Full time

Shift

Day Shift

Description

ESSENTIAL FUNCTIONS

• A. Greets and assists patients/customers in person and on the phone in a professional and confidential manner
• B. Communicates effectively with colleagues and customers alike, being a good listener and adjusting style as needed
• C. Represents MercyOne Pharmacies in a courteous, friendly, and caring manner
• D. Performs duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing work load accordingly
• E. Operates cash register accurately, including cash, credit card, in store charges and payments on account
• F. Assists with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs and assisting with annual inventory counts of all products stocked in pharmacy including prescription, non-prescription, and supplies with a focus on stewardship
• G. Assists with invoice reconciliation and coding for finance

Position Qualifications

• A high school diploma or equivalent
• Completion of Pharmacy technician
• Registration with the Iowa Board of Pharmacy as a Technician
• Certification Board (PTCB), or the National Healthcareer Association

OR

• Registration: Registration with the Iowa Board of Pharmacy as a Pharmacist-Intern per Board of Pharmacy rules: “Pharmacist-intern” or “intern” means a person enrolled in a college of pharmacy or actively pursuing a pharmacy degree, or as otherwise provided by the board, who is registered with the board for the purpose of obtaining instruction in the practice of pharmacy from a preceptor pursuant to Iowa Code section 155A.6. “Pharmacist-intern” includes a graduate of an approved college of pharmacy, or a foreign graduate who has established educational equivalency pursuant to the requirements of rule 657— 4.7(155A), who is registered with the board for the purpose of obtaining practical experience as a requirement for licensure as a pharmacist in Iowa. “Pharmacist-intern” may include an individual participating in a residency or fellowship program in Iowa, whether or not the individual is licensed as a pharmacist in another state

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.