Lead Certified Medical Assistant

Ascension Health; Carmel (IN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

PTO & holidays

Tuition reimbursement

Employee Assistance Program

Parental leave

Adoption assistance

Pet insurance

Transportation savings

Job summary

Ascension Health in Carmel, IN, within Ascension Medical Group Clinic, seeks an experienced leader to coordinate daily physician-practice operations and oversee staff orientation, training, and performance feedback.

The role emphasizes inventory control, quality oversight, and adherence to clinical standards while supporting a collaborative team focused on patient care. This is a full-time, on-site position in Internal Medicine.

Qualifications

• BLS Provider certification within 1 month of hire date
• Medical Assistant certification or equivalent prior to hire
• Education requirements as stated: HS diploma with 2 years experience OR Associate/Technical degree with 1 year experience OR 5 years related experience

Responsibilities

• Coordinate daily shift activities and workflow for physician practice operations
• Oversee orientation and training of new associates and provide performance feedback
• Manage clinical inventory, monitor supply levels, place orders and organize medication samples
• Ensure compliance with clinical procedures and operational standards

Skills

Operational leadership

Team development

Resource management

Quality oversight

Education

High School diploma equivalency with 2 years of experience

Associate's degree/Technical degree with 1 year of experience

5 years of applicable cumulative job specific experience

Job description

Your future role at a glance

Location: Carmel, IN

Facility: Ascension Medical Group Clinic

Department: Internal Medicine

Schedule: Monday-Friday 7:30am - 4pm

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Operational Leadership: Coordinate daily shift activities and workflow for physician practice operations, ensuring tasks are completed efficiently and according to policy.

• Team Development: Oversee the orientation and training of new associates while providing performance feedback and technical guidance to the team.

• Resource Management: Manage clinical inventory by monitoring supply levels, placing orders, and organizing medication samples.

• Quality Oversight: Assign and review staff work to ensure compliance with clinical procedures and operational standards.

What minimum requirements you’ll need

Licensure / Certification / Registration:

• BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.

• Medical Assistant obtained prior to hire date or job transfer date required.

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required.

What additional preferences we're seeking

Experienced MA. Leadership experience preferred.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.