Lead Certified Medical Assistant

Team Member Services; Aurora (CO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance from day one

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403(b) Retirement Plan

Parental Leave

Job summary

AdventHealth is seeking a Medical Assistant for AHMG Primary Care at Broadway in Littleton, CO. You will assess patients holistically, support care plans with the team, and educate patients and families using teach-back methods.

The role emphasizes coordination, clinical procedures, and high-quality patient experience in a fast-paced setting.

Qualifications

• Opens with patient assessment including physical, psychosocial, cultural, spiritual needs.
• Collaborates with interdisciplinary team to develop care plans.
• Demonstrates competency in therapeutic and diagnostic interventions per protocol.

Responsibilities

• Assesss patient's needs through observation and review of records.
• Evaluate patient responses and report to provider for optimal outcomes.
• Coordinate care plans with the team and ensure follow-up.
• Provide patient education and engagement using teach-back methods.
• Oversee clinic staff schedules and ensure adequate staffing.

Skills

Interpersonal comms

Customer relations

Grammar & spelling

EHR proficiency

Multitasking

Teamwork

Adaptability

Verbal communication

Education

High School Grad or Equiv

3+ years related work experience

Basic Life Support (BLS) certification

Tools

MS Outlook

Excel

Word

PowerPoint

Internet

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift: Day (United States of America)

Address: 7720 S Broadway

City: Littleton

State: Colorado

Postal Code: 80122

Job Description:

AHMG Primary Care @ Broadway

7720 S Broadway, Suite 350

Littleton, CO 80122

Sign on Bonus for New Hires! $5,000!

• Assesses patient's physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records, and clinical data.
• Evaluates patient's response and reports to responsible provider to ensure optimal patient outcome.
• Contributes to the development and implementation of patient care plans in collaboration with the interdisciplinary team.
• Demonstrates competency in therapeutic and diagnostic interventions, including vital signs, minor treatments/procedures, prevention services, pre-visit planning, post-visit follow-up, and medication refills per protocol.
• Promotes, advocates, and collaborates to protect the health, safety, and rights of each patient.
• Provides patient and family education through assessment of health literacy, barriers to learning, readiness, needs, and ability.
• Encourages patient engagement in healthcare partnership using motivational interviewing, evidence-based self-management support protocols, tools, and teach-back methodology.
• Aids in the coordination of the patient's care plan.
• Recognizes the patient or designee as a full partner in providing compassionate and coordinated care based on respect for the patient's preferences, values, and needs. Provides relationship-based care, understanding what is most important to the individual and actively engaging them in all aspects of care.
• Contributes to continuous process improvement by taking an active role in patient experience and satisfaction.
• Oversees clinic staff as assigned, ensuring compliance with policies and procedures, preparing work schedules, ensuring adequate staffing, resolving clinical operational problems, managing clinical supply ordering and expenses, and conducting performance reviews.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Organizational skills [Required]
• Verbal interpersonal communication [Required]
• Customer relations proficiency [Required]
• Proficient in grammar and spelling [Required]
• Ability to read and comprehend written instructions [Required]
• Ability to follow verbal instructions [Required]
• Keyboarding (manual dexterity) [Required]
• Proficiency in computer usage, including MS Outlook, Excel, Word, PowerPoint, and Internet [Required]
• Clinical skills and knowledge base specific to specialty, including general medical assistant practices [Required]
• Ability to adapt easily to changes in the work environment and high capacity to adapt to change [Required]
• Excellent communication skills, both written and verbal in English, with the ability to communicate effectively and professionally with patients and co-workers [Required]
• Ability to work independently and in a team environment [Required]
• Proficient in the use of technology software, including EHR [Required]
• Ability to multitask efficiently in a fast-paced, high patient volume environment [Required]
• Strong critical thinking skills [Required]
• Demonstrates professional development through further education, maintaining certifications, and seeking leadership/preceptor opportunities [Required]
• Ability to perform data entry, prepare reports, and possess knowledge of medical terminology, clinical documentation, exam procedures, and protocols [Required]
• Exemplary customer service skills, knowledge of charge entry, payment collection, posting, and clinical/surgical billing requirements [Required]
• Ability to operate standard office equipment such as a computer, copier, fax, and scanner [Required]
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds [Required]
• Shows initiative in creating solutions and demonstrates sound judgment in emergency situations [Required]

Education:

High School Grad or Equiv [Required]

Work Experience:

3+ years of related work experience [Required]

Licenses and Certifications:

Basic Life Support - (BLS from American Heart