Lead Catering Supervisor: Events & Service Excellence

Aramark; Ann Arbor (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Aramark's catering team at the University of Michigan-Ross School of Business seeks a Lead Catering Attendant to supervise and support catering events of varying sizes in central and satellite locations. The role emphasizes safety, inventory, service setup, and client satisfaction.

You will help with event bookings, menu costing, and vendor coordination; participate in training programs; and lead a team of hourly staff, with opportunities to influence Aramark's catering standards across

Qualifications

• Minimum of two years operational experience in a hotel/banquet setting required.
• Prior experience with booking of events preferred.

Responsibilities

• Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
• Booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.
• Facilitate external customer relations; represents Aramark and the client at any and all meetings and events.
• Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
• Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
• Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.

Skills

Operational experience

Event booking experience

Job description

Aramark's catering team at the University of Michigan-Ross School of Business seeks a Lead Catering Attendant to supervise and support catering events of varying sizes in central and satellite locations. The role emphasizes safety, inventory, service setup, and client satisfaction.

You will help with event bookings, menu costing, and vendor coordination; participate in training programs; and lead a team of hourly staff, with opportunities to influence Aramark's catering standards across