Catering Operations Lead: Elevate Event Experiences

Aramark Correctional Services; Ann Arbor (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Aramark is seeking a Catering Service Worker Lead in Ann Arbor, MI to supervise and support planning of catering events of varying sizes and locations, ensuring brand standards are met. You will oversee staff, manage setup and service, and coordinate with internal departments and vendors.

The role emphasizes safety, sanitation, and adherence to training programs, with opportunities to contribute to OpX Catering initiatives and client satisfaction.

Qualifications

• Minimum of two years operational experience in a hotel/banquet setting required.
• Prior experience with booking of events preferred.

Responsibilities

• Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
• Booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.
• Facilitate external customer relations; represents Aramark and the client at any and all meetings and events.
• Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands‑on supervision, and follow‑up.
• Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
• Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.

Job description

Aramark is seeking a Catering Service Worker Lead in Ann Arbor, MI to supervise and support planning of catering events of varying sizes and locations, ensuring brand standards are met. You will oversee staff, manage setup and service, and coordinate with internal departments and vendors.

The role emphasizes safety, sanitation, and adherence to training programs, with opportunities to contribute to OpX Catering initiatives and client satisfaction.