Lead Cashier: Smooth Transactions & Team Coach

Guest Services, Inc.; Lakeland (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Guest Services, Inc. in Lakeland, FL seeks a friendly Cashier to support daily cash operations, deposits, and accurate transactions in a fast-paced hospitality setting. You will ensure precise receipts, assist with guest questions, and uphold sanitation and safety standards while maintaining a welcoming environment.

Ideal candidates have strong math skills, professional appearance, and the ability to train others in cash handling and customer service excellence.

Qualifications

• Partial High School education; High School Diploma/G.E.D. preferred.
• Strong mathematic Skills.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Assist manager in daily cash reporting, including the preparation of daily deposits.
• Serve as mentor to other Cashiers by training, coaching, and assisting them when needed.
• Identify items and corresponding cost of items and tabulate bills quickly and accurately using cash register, calculator, or other price equipment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Greet customers with a smile and a friendly attitude; answer all customers’ questions politely; and display excellent customer service in general.
• Maintain cash register and contents within with no discrepancy to register sales figures.
• Maintain clean and orderly cash station area; stock and maintain cash station area with various supplies and products.
• Maintain awareness of safety issues, and report them immediately to your manager.

Job description

Guest Services, Inc. in Lakeland, FL seeks a friendly Cashier to support daily cash operations, deposits, and accurate transactions in a fast-paced hospitality setting. You will ensure precise receipts, assist with guest questions, and uphold sanitation and safety standards while maintaining a welcoming environment.

Ideal candidates have strong math skills, professional appearance, and the ability to train others in cash handling and customer service excellence.