Sales Lead (Part-Time) @ Odysea Aquarium

Event Network, LLC; Scottsdale (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Event Network, the leading operator of retail experiences at iconic destinations across the United States, seeks a Sales Lead to assist the Store Director in delivering exceptional guest service and guiding the team to meet store goals.

This entry-level supervisor role includes handling higher-level transactions, cash balancing, opening and closing duties, enforcing standards, and developing a positive, guest-focused environment.

Responsibilities

• Leadership and Team Member Results: Holds self accountable to e|n standards; leads team to deliver optimal guest service; handles opening/closing operations; builds relationships; supports self-development and growth; models e|n values.
• Business and Financial Results: Aids in achieving sales and purchase metrics; mentors team to meet goals; seeks methods to maximize sales; ensures accurate cash handling and register transactions.
• Management and Operating Results: Completes product, operations and merchandise presentation training; enforces visual directives; participates in initiatives; maintains timely communication; performs store tasks and loss prevention.
• Guest and Partner Results: Delivers consistent guest service; maintains knowledge of venue programs; ensures a clean, safe environment; adheres to dress code; participates in regional activities.
• Physical Demands: Stands/walks, lifts up to 40 pounds; capable of climbing/bending as needed; routine manual tasks.

Job description

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

Job Summary

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.

Key Responsibilities And Accountabilities

Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for leading the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.

Business and Financial Results

• Along with Store Director assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling with the registers. Ensures completion and accuracy of all register transactions.
• Works assigned schedule.

Management and Operating Results

• Accountable for completing product, operations and merchandise presentation training.
• Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares.
• Responsible for optimal guest service of all team members.
• Required to maintain full knowledge of the venue’s building and its programs.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands

• While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Sales Lead must frequently lift and/or move up to 40 pounds.

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.