Lead Cashier & Host — Hospitality Supervisor

Caesars Entertainment; New Orleans (LA); On-site; USD 16,531 - 24,796; Full time

Job summary

Caesars New Orleans Casino & Hotel is seeking a Lead Cashier Host for the PizzaCake outlet. You will deliver friendly, efficient service to employees and supervise front-of-house operations during your shift.

Responsibilities include managing staff, ensuring policy compliance, handling guest concerns with courtesy, and maintaining break records. Strong cash handling, math, and teamwork are essential in a fast-paced hospitality environment.

Qualifications

• High school graduate or GED required.
• One-year experience in customer service.
• Prior experience as a cashier required, preferably in the hospitality industry is a necessity.
• Must possess basic math skills.
• Must be able to count cash drawer accurately.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Must be able to tolerate areas containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

Responsibilities

• Handles all aspects of the food operation during assigned shift.
• Ensures Front Service staff behavior and appearance are in compliance with established policy.
• Ensures that customer’s problems/complaints are handled in an effective, courteous manner.
• Directly oversees staff on assigned shift.
• Schedules lunch breaks and maintains employee break records.
• Acts as a role model to other employees, always presents oneself as a credit to Caesars and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Skills

Customer service

Cashier

Math skills

Teamwork

English proficiency

Education

High school diploma or GED

Job description

Caesars New Orleans Casino & Hotel is seeking a Lead Cashier Host for the PizzaCake outlet. You will deliver friendly, efficient service to employees and supervise front-of-house operations during your shift.

Responsibilities include managing staff, ensuring policy compliance, handling guest concerns with courtesy, and maintaining break records. Strong cash handling, math, and teamwork are essential in a fast-paced hospitality environment.