Lead Cashier & Guest Loyalty Leader

Ulta Beauty; Beckley (WV); On-site; USD 15,000 - 21,000; Full time

Job summary

Ulta Beauty in Beckley, WV is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and support training of new cashiers while driving loyalty initiatives and sales.

The role emphasizes guest experience, product demonstrations, teamwork, and adherence to store procedures; requires 2 years retail experience, high school diploma preferred, and flexibility to work days, evenings, weekends.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent education preferred.
• Proven ability to delegate, multi‑task, and problem‑solve.
• Experience addressing guest concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni‑channel, and loyalty.
• Ensure each guest receives exceptional service with a guest‑friendly environment and personalized recommendations.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with an associate for makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and in‑store events that deliver a premier guest experience.

Skills

Guest service

Communication

Teamwork

Problem solving

Adaptability

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty in Beckley, WV is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and support training of new cashiers while driving loyalty initiatives and sales.

The role emphasizes guest experience, product demonstrations, teamwork, and adherence to store procedures; requires 2 years retail experience, high school diploma preferred, and flexibility to work days, evenings, weekends.