Lead Cashier: Guest Experience & Loyalty Leader

Ulta Beauty; Suwanee (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ulta Beauty in Suwanee, GA is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and train new cashiers for consistent, high‑quality service. The role emphasizes loyalty program execution, sales performance, and an exceptional guest experience through product recommendations, strong teamwork, and process adherence.

Ideal candidates have about 2 years of cashier or retail experience, excellent communication, and the ability to lead peers while maintaining

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent.
• Ability to delegate, multi-task and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guests concerns and questions to deliver service.
• Experience exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales.
• Provide exceptional service by greeting guests and personalizing recommendations.
• Handle sales, refunds, and exchanges courteously.
• Pair guests with an associate for makeup applications and demonstrations to drive sales.
• Book services and in-store events that enhance guest experience while achieving sales goals.
• Maintain cashwrap displays, supplies, and impulse fixtures; ensure cash handling accuracy.
• Support leadership by cashier chat ins/outs and associate exit inspections.

Skills

Guest service excellence

Communication skills

Team collaboration

Independence & initiative

Customer relationships

Adaptability & judgment

Education

High school diploma (preferred)

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty in Suwanee, GA is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and train new cashiers for consistent, high‑quality service. The role emphasizes loyalty program execution, sales performance, and an exceptional guest experience through product recommendations, strong teamwork, and process adherence.

Ideal candidates have about 2 years of cashier or retail experience, excellent communication, and the ability to lead peers while maintaining