Lead Cashier & Guest Loyalty Champion

Ulta Beauty; Dalton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty in Dalton, GA is seeking a Lead Cashier to drive guest service, loyalty enrollment, and sales at the cashwrap. You will train new cashiers, supervise daily tasks, and ensure accurate cash handling and store standards while delivering an exceptional guest experience.

The ideal candidate will have 2+ years of cashiering or retail leadership, strong communication, and the ability to lead by example in a fast-paced environment.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Meet or exceed the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS proficiency

Communication skills

Team collaboration

Independence

Customer relationships

Adaptability

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty in Dalton, GA is seeking a Lead Cashier to drive guest service, loyalty enrollment, and sales at the cashwrap. You will train new cashiers, supervise daily tasks, and ensure accurate cash handling and store standards while delivering an exceptional guest experience.

The ideal candidate will have 2+ years of cashiering or retail leadership, strong communication, and the ability to lead by example in a fast-paced environment.