Lead Cashier: Guest Experience & Loyalty Leader

Ulta Beauty, Inc.; Portland (OR); On-site; USD 25,000 - 33,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier in Portland, OR to drive guest satisfaction at the cashwrap and across the store. You will lead sales through loyalty programs, coach and train cashiers, and ensure accurate cash handling while maintaining store standards.

Your role involves coordinating with the leadership team, supporting service and product demonstrations, and contributing to a welcoming, inclusive shopping environment for all guests.

Qualifications

• Provide exceptional guest service at the cashwrap and throughout the store.
• Lead cashier responsibilities include training new cashiers and cross-training associates.
• Assist in maintaining cleanliness, organization, and aesthetics of cashwrap and displays.

Responsibilities

• Contribute to meeting store goals for retail and service sales, loyalty, and shrink.
• Greet and engage guests, personalize service, and recommend Ulta Beauty products/services.
• Handle sales, refunds, and exchanges with courtesy.
• Schedule and assist with makeup applications, skincare analysis, and product demos.
• Book appointments for services and in-store events to drive guest experience and sales.
• Open/close registers and manage cashwrap procedures per policy.
• Maintain store cleanliness and protect assets.

Skills

POS proficiency

Communication

Collaboration

Customer relationships

Adaptability

Education

2 years relevant experience

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier in Portland, OR to drive guest satisfaction at the cashwrap and across the store. You will lead sales through loyalty programs, coach and train cashiers, and ensure accurate cash handling while maintaining store standards.

Your role involves coordinating with the leadership team, supporting service and product demonstrations, and contributing to a welcoming, inclusive shopping environment for all guests.