Lead Cashier: Guest Experience & Loyalty Champion

Ulta Beauty; Norman (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty in Norman, OK is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards while promoting the Ulta Loyalty program. This role emphasizes guest service, sales goals, and cross-training colleagues to sustain store performance.

The Lead Cashier will support the leadership team, supervise register operations, and contribute to a welcoming shopping environment with a focus on loyalty and exceptional guest experiences.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales and loyalty.
• Ensure each guest receives exceptional service and personalized product recommendations.
• Handle sales, refunds, and exchanges courteously and efficiently.
• Lead cashiering activities and assist in training of new cashiers and cross-training of associates.

Skills

POS proficiency

Communication

Customer service

Teamwork

Adaptability

Education

HS diploma preferred

Tools

POS systems

Apple devices

Job description

Ulta Beauty in Norman, OK is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards while promoting the Ulta Loyalty program. This role emphasizes guest service, sales goals, and cross-training colleagues to sustain store performance.

The Lead Cashier will support the leadership team, supervise register operations, and contribute to a welcoming shopping environment with a focus on loyalty and exceptional guest experiences.