Lead Cashier

ABM Industries; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

ABM Industries is seeking a Lead Cashier to oversee operations and supervise cashiers at the exit plaza in Orlando. This entry-level position invites candidates to apply regardless of prior experience, providing on-the-job training and comprehensive benefits. Ideal for individuals returning to the workforce or entering for the first time.

Benefits

Comprehensive benefits package

Qualifications

• Must be 18 years or older.
• Customer service experience preferred.
• Ability to work in a teamwork environment.

Responsibilities

• Supervise cashiers and manage exit plaza operations.
• Ensure customer service standards are met.
• Train new hires on operational procedures.

Skills

Teamwork

Customer Service

Education

High School Diploma or equivalent not required

Job description

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Job Description

Job Summary Details:

POSITION PURPOSE

The Lead Cashier are the Company’s representatives at each exit plaza. They supervise cashiers on each shift. They are responsible for the operation and support of each exit plaza.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required and on-the-job- training is provided
  
  
  

Preferred Qualifications:

• One (1) Year of prior customer service or similar experience preferred
  
  
  

Essential Functions And Basic Duties

Responsibilities of the Plaza Clerks include, but are not limited to, the following:

• Ability to work in a teamwork environment
• Ensure the familiarity with all areas of the operation within the services area/location
• Ability to complete assigned tasks in a timely manner while complying with company’s expectations, rules, and procedures.
• Ensuring customer service standards are met in a professional manner
• Enforcing the operating procedures
• Responsible for notifying the Computer Room Clerk of equipment malfunctions
• Responsible for supplies on the exit toll plaza for which they are scheduled
• Ensure that all transactions are processed in a smooth and efficient manner
• Ensures timely cash drops and deposit preparation, completing and balancing all cashier shift reports.
• Adhere to drop and deposit procedures
• Responsible for overseeing the training of all new cashiers
• Responsible for cash variances occurring on their shifts
• Maintains adequate cashier staffing on the exit toll plaza. Assists other supervisors with scheduling, callouts, and traffic flow.
• Schedules all breaks and lunches for cashiers
• Must be knowledgeable in all operational aspects of the facility. Required to retain knowledge of all positions being supervised.
• Maintains communication with the management staff and the Authority as necessary
• Pick-up retrievals from Cashiers
• Verify and approve exception tickets for adherence to established policy and procedure
• Operation of an additional cashier station when conditions warrant
• Verifies all cash drops, and plaza operating fund per procedure
• Audits Cashier Shift Reports to ensure all revenues have been collected. Reconciles all discrepancies that occur on the shift.
• Completes all plaza shift paperwork daily
• Maintains communication with the other plazas and Economy Lot personnel to ensure all workstations are adequately staffed.
• Maintain communication with the Operation’s Manager and the Computer Room Operator regarding any significant occurrences on their shift.
• Monitor operating supplies and order as needed
• Responsible for the cleanliness of workspaces i.e., trash removal, offices, breakrooms, kitchen, and restrooms throughout shift.
• Maintain constant presence with work group (cashiers), visibility is key to a assure a high standard of quality control with staff and customers.
• Responsible for training of new hires and maintaining the training checklist
• All other duties as may be assigned from time to time
  
  
  

____________________________________________________________________________

PERFORMANCE MEASUREMENTS

• Company’s standards and expectations are 100% in compliance
• Quality of work (meeting company’s standards and expectation) and Teamwork
• Security and Safety measurement are 100% in compliance
• Ability to take initiative, self-directed, self-motivated, resourcefulness
  
  
  

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 36B, LS, 3432, 6F0X1

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes.

For more information, visit www.ABM.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Facilities Services

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