Lead Cashier

Ulta Beauty; Idaho Falls (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in beauty retail seeks a Lead Cashier to enhance guest experiences and drive sales. In this dynamic role, you'll ensure exceptional service while leading and training a team of cashiers. Your contributions will directly impact store performance and customer loyalty. Join a vibrant environment where your passion for beauty and customer service will shine, and grow your career in a supportive and engaging atmosphere. If you are ready to make a difference in the lives of beauty enthusiasts, this opportunity is perfect for you.

Qualifications

• 2 years of relevant experience or equivalent education preferred.
• Proficient with POS systems and technology.
• Ability to delegate, multi-task, and solve problems.

Responsibilities

• Ensure each guest receives exceptional service and personalized recommendations.
• Train new cashiers and support guest services like makeup applications.
• Maintain cleanliness and organization of cashwrap displays.

Skills

POS Systems Proficiency

Communication Skills

Collaboration Skills

Customer Relationship Building

Problem-Solving

Adaptability

Education

High School Diploma

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position drives loyalty results, including credit, through performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with register functions, associate exit inspections, and cashier chat in/outs, requiring a passion for guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle.

Principal Duties & Responsibilities

The LC demonstrates Ulta Beauty’s mission, vision, and values through the following duties:

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink.
• Ensure each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service, and recommending products/services.
• Handle sales, refunds, and exchanges courteously.
• Support guest services like makeup applications, skincare analysis, and product demonstrations to enhance the guest experience and drive sales.
• Book appointments and support in-store events to deliver an outstanding guest experience and meet sales goals.
• Maintain replenishment, organization, and cleanliness of cashwrap displays and supplies.
• Maintain prompt attendance.

People

• Support an inclusive environment for teammates and guests.
• Assist leadership with cashier chat ins/outs and associate exit inspections.
• Stay informed about industry trends, products, and services to serve guests better.
• Promote the guest loyalty program and create excitement around credit and loyalty goals.
• Train new cashiers and cross-train other associates in cashiering.
• Engage and influence peers to achieve productivity and performance goals.
• Ensure cashier accountability and follow Ulta Beauty’s systems.
• Participate in ongoing training to enhance professional development and sales performance.
• Collaborate with managers and associates to grow the business.

Process

• Ensure compliance with company policies, procedures, and standards.
• Adhere to dress code.
• Complete all transactions accurately and control cash/media according to policies.
• Perform register opening and closing functions as directed.
• Maintain store cleanliness and standards throughout the store.
• Protect assets and minimize loss through adherence to standards and safety protocols.
• Perform other operational tasks as assigned.

Qualifications

Education

• High school diploma preferred.

Experience

• 2 years relevant experience or equivalent education and experience preferred.
• Ability to delegate, multi-task, and solve problems.
• Passion for guest service and sales.
• Experience in exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in a team.
• Build and maintain customer relationships.
• Adaptability and good judgment under pressure.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 or older to hold this role.

Working Conditions

• Mobility throughout the store.
• Frequent bending, lifting up to 25 lbs., and other physical activities.

Ulta Beauty is an Equal Opportunity Employer. We encourage applicants from all backgrounds to apply, and we do not discriminate based on legally protected statuses.