Lead Cashier

RPMGlobal; Cornelius (OR); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking retail company as a Lead Cashier, where you will direct daily activities and inspire a team to provide exceptional customer service. This role involves leading by example, ensuring a clean and orderly checkout area, and contributing to team goals. With a focus on customer satisfaction and operational excellence, you will play a key role in managing cashier performance and enhancing the shopping experience. This dynamic environment offers opportunities for growth and development, making it an exciting place to advance your career in retail.

Benefits

Medical, Dental, and Vision Insurance

Profit Sharing Program

401K Retirement Plan with Employer Match

Employee Assistance Program

Referral Bonus

Long-term Disability Insurance

Generous Employee Discount

Tuition Reimbursement

On-Demand Pay

Paid Time Off and Holidays

Qualifications

• Minimum of one year of retail cashier experience required.
• Demonstrated ability to lead and manage a team effectively.

Responsibilities

• Supervise and train cashiers, ensuring excellent customer service.
• Manage cashier performance and participate in hiring activities.

Skills

Customer Service Skills

Team Leadership

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Computers

Job description

Lead Cashier

Job Summary:

The Lead Cashier directs daily activities and participates in the supervision and performance management of cashiers. The Lead Cashier leads by example and sets the bar for the cashier team by providing excellent customer service, handling cash and point of sale (register) procedures accurately and keeping the checkout and other assigned areas clean and orderly. The Lead directs the cashier team in reaching store and team goals.

Responsibilities

• Lead the supervision and training of cashiers.
• Ensure that customers are greeted, and their needs are matched with the relevant person or department.
• Checkout customers pleasantly and accurately using established standards.
• Process sales refunds, returns, and exchanges in accordance with company policy.
• Participate and contribute to cashier performance management activities with the Store Manager including hiring, feedback suggestions, and performance appraisal development and delivery.
• Participate in creating work schedules for cashiers including lunches and breaks.

Successful Candidates Will Have

• A minimum of one year of retail cashier experience.
• A demonstrated ability to lead and manage a team.
• Excellent customer service skills.
• Clear, concise, and professional communication skills with both internal and external customers.
• A demonstrated ability to problem solve and maintain a calm demeanor during busy times.
• The ability to operate computers and other automated office machines.
• The ability to pass a post-offer, pre-employment drug screen.

Benefits

• Medical, dental, and vision health insurance.
• Profit Sharing Program - up to 3% of your annual wages.
• 401K Retirement Plan with up to 6% Employer Match.
• Advancement Opportunities.
• Employee Assistance Program.
• Referral Bonus - refer a friend or family member.
• Long-term disability and Life/AD & D Insurance.
• Generous Employee Discount (Wilco Stores & Hazelnut Marketplace).
• Tuition Reimbursement.
• On-Demand Pay.
• Holidays and paid time off.

About Wilco

Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly.

Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.

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