Lead Cashier

Wegmans; Burlington (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Wegmans is seeking a Front End leader to ensure smooth operations and excellent customer service. Ideal candidates will have strong customer service skills and be able to efficiently manage the flow of customers as they exit the store. The company values supportive growth and offers competitive benefits.

Benefits

Paid time off (PTO) for work-life balance

Premium pay for overtime, Sundays, and holidays

Affordable, high-coverage healthcare

Retirement plans with profit-sharing and 401(k) match

Educational scholarships

Wellness programs for emotional, physical, and financial health

Employee discounts on various products and services

Qualifications

• Prior customer service experience is required.
• Outgoing personality and leadership skills are beneficial.

Responsibilities

• Proactively assist customers and answer questions.
• Monitor customer flow and manage open lanes.
• Assist cashiers to meet customer needs efficiently.

Skills

Customer service

Job description

In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide excellent customer service as customers exit the store. If you have an outgoing personality and leadership skills, this could be the role for you!

What will I do?

• Proactively approach customers, assist them in locating products, and answer their questions
• Assist cashiers promptly to meet customer needs efficiently
• Monitor customer flow and traffic patterns, manage open lanes, and run registers to reduce wait times

Required Qualifications

• Customer service experience

At Wegmans, we prioritize our people by offering competitive pay, comprehensive benefits, and flexible scheduling. Our benefits include:

1. Paid time off (PTO) for work-life balance
2. Premium pay for overtime, Sundays, and holidays
3. Affordable, high-coverage healthcare
4. Retirement plans with profit-sharing and 401(k) match
5. Educational scholarships
6. Wellness programs supporting emotional, physical, and financial health
7. Employee discounts on various products and services

***Eligibility requirements apply; offerings may vary by location and position.

Wegmans has been recognized for 25 consecutive years on Fortune's list of the 100 Best Companies to Work For. Join a family-owned, values-driven company committed to caring, respect, empowerment, and community impact. We foster a supportive, growth-oriented environment where you can do what you love—and love what you do.