Lead Cash Control Specialist

South Shore Health; Weymouth (MA); On-site; USD 57,000 - 82,000; Full time

Job summary

South Shore Health in Weymouth, MA, is seeking a Lead Cash Control Specialist to maintain cash flow, research patient-related transactions, and balance accounts. You will handle batch processing, apply payments, and support Epic reporting for audit purposes.

The role requires strong analytical and communication skills, proficiency with MS Office and Epic, and experience in banking or reimbursement. A 40-hour day shift is typical.

Qualifications

• Four (4) years banking or related care reimbursement experience preferred.
• Four+ (4+) years of customer service experience.
• Windows-based computer skills required.
• Accounting and filing skills.
• Strong organizational skills.
• Shift times: 6:30-3 or 7-3:30.

Responsibilities

• Receives and researches funds reimbursing patient care.
• Analyzes AR balances for accurate payment processing.
• Calculates batch totals and applies cash per guidelines.
• Researches and posts non-patient checks to General Ledger.
• Records credit card payments accurately and daily recap.
• Provides Epic technical support and staff training as needed.
• Maintains cash reconciliation and variance research with teams.
• Supports audits with backup documentation and finance collaboration.
• Handles external vendor/customer inquiries related to patient transactions.

Skills

Analytical thinking

Written communication

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

Epic

Microsoft Excel

Microsoft Outlook

Microsoft Word

API system

Job description

## Lead Cash Control SpecialistApply: Weymouth, MA: Full time: Posted Today: End Date: January 11, 2027 (30+ days left to apply): R-24221**If you are an existing employee of South Shore Health then please apply through the internal career site.****Requisition Number:**R-24221**Facility:**LOC0014 - 549 Columbian Street549 Columbian StreetWeymouth, MA 02190**Department Name:**SHS Patient Accounts**Status:**Full time**Budgeted Hours:**40**Shift:**Day (United States of America)Responsible for maintaining a consistent cash flow to the hospital's operating account by accurately researching, recording and balancing all patient care related financial transactions. Interpretation of reimbursement schemes is needed for accuracy in posting patient related transactions. Addresses patient billing inquiries and performs comprehensive research to facilitate timely and accurate resolution.**Compensation Pay Range:**$57,400.00 - $82,100.00**Essential Functions**1. Receives and researches all funds that are reimbursing patient care. Analyzes AR balances to ensure accurate calculation and processing of payments. 2. Calculates batch totals and applies cash according to department guidelines. 3. Researches and applies all non-patient checks directly to the General Ledger. 4. Processes and accurately records credit card payments. 5. Performs a daily recap of all financial activity and completes the necessary documents to support the bank deposit. 6. Demonstrates proficiency in Microsoft Outlook, Word, Excel, and other applications used by South Shore Health System. 7. Applies strong analytical, written, and verbal communication skills while maintaining a high level of productivity. 8. Technology - Embraces technological solutions to work processes and practices.a. Uses API system to enter time in and time out of work as well as vacations, holidays, sick days, etc. b. Uses Epic to access reports and maintain all patient billing information for audit purposes. c. Uses MS Outlook as communications tool and adheres to Hospital policies and procedures for Internet use. 9. Safety Awareness - Fosters a \"Culture of Safety\" through personal ownership and commitment to a safe environment.a. Successfully answers safety questions in annual mandatory education program. b. Maintains a neat and organized work environment. c. Adheres to respiratory etiquette guidelines. 10. Lead Technical Resourcea. Intermediary between the staff and Managementb. Provides Epic technical support for staff membersc. Participates in creating Epic Tip Sheets with Epic Training Staffd. Provides Ad-Hoc training for new staff members and for new workflows that are implemented within the teame. Monitoring phone calls to ensure quality standards are met.f. Provide support, continuous feedback, and training to support team member performance and development. 11. Cash Reconciliationa. Responsible for assisting with the daily reconciliation of HB & PB Cashb. Maintains Excel spreadsheet to ensure appropriate cash application recordingc. Works closely with Finance & Accounting teams to research variances & resolve discrepanciesd. Research electronic data files to identify variance in batch totalse. Communicates with payers/vendors/patientsf. Investigate and resolve credit card transaction variances 12. Audit Responsibilitiesa. Assists in researching and preparing back-up documentation for auditsb. Works closely with Finance & Accounting to complete all items related to audits 13. Customer Service Responsibilitiesa. Works closely with external vendors to research and resolve issues related to patient transactionsb. Communicate with patients regarding escalated inquiries related to patient billingc. Collaborates with early out vendor to resolve technical issues**Non-Essential Functions** 1. Other duties as required. 2. Maintains required records, reports and files. **JOB REQUIREMENTS****Minimum Education - Preferred**High school diploma or above preferred.**Minimum Work Experience**Four (4) years banking or related care reimbursement is preferred.Four+ (4+) customer service experience**Required additional Knowledge and Abilities**Windows based computer skills required. Accounting and filing skills. Strong organizational skills.6:30-3 or 7-3:30**Responsibilities if Required:****Education if Required:****License/Registration/Certification Requirements:**