Lead Case Manager, Substance Use Care & Weekend Support

Dimock; Boston (MA); On-site; USD 34,000 - 48,000; Full time

Job summary

Dimock Center in Boston, MA, seeks a Lead Case Manager (ATS) to guide the case management team within the Acute Treatment Service. This on-site position requires weekend coverage and involves managing a caseload, coordinating services, and ensuring BSAS compliance.

The role reports to the Clinical Director, ATS, and supports the weekend team with documentation, care planning, and community referrals to housing, employment, benefits, and medical/behavioral health services.

Qualifications

• Bachelor's degree in human services, psychology, sociology, health services, or related field.
• Experience in a substance use program and in case management or care coordination.
• Availability to work weekends.

Responsibilities

• Provide clinical guidance and consultation to case managers on care planning, referrals, and complex patient situations.
• Provide administrative oversight of case management operations, including coverage, documentation standards, and workflow.
• Provide on-site support for weekend case managers and ensure weekend coverage meets BSAS requirements.
• Carry a caseload and provide case management services, including assessment of needs, strengths, and barriers, and individualized service planning with the treatment team.
• Coordinate referrals and linkages to community resources (housing, employment, benefits, medical care, behavioral health).
• Coordinate care with outside programs, primary care providers, and behavioral health specialists.
• Review case management documentation for accuracy, timeliness, and compliance with standards.
• Support discharge and aftercare planning in coordination with the Aftercare Coordinator and clinical team.
• Assist the clinical team in crisis management.
• Participate in staff meetings, case consultation, trainings, and orient/train new case managers.

Skills

Communication skills

Guidance to colleagues

Care coordination

Electronic health records

Weekend availability

Education

Bachelor's degree in human services, psychology, sociology, health services, or related field

Job description

Dimock Center in Boston, MA, seeks a Lead Case Manager (ATS) to guide the case management team within the Acute Treatment Service. This on-site position requires weekend coverage and involves managing a caseload, coordinating services, and ensuring BSAS compliance.

The role reports to the Clinical Director, ATS, and supports the weekend team with documentation, care planning, and community referrals to housing, employment, benefits, and medical/behavioral health services.