Lead Case Manager Nurse

Garrett Regional Medical Center; Oakland (MD); On-site; USD 74,000 - 111,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Coverage

Tuition Program

Retirement

Paid Time Off

Wellness Program

Job summary

Garrett Regional Medical Center in Oakland, MD, is seeking an experienced nurse leader to join our care management team. You will oversee staff, coordinate workflows, and manage discharge planning to ensure timely, high-quality patient transitions.

Collaboration with a multidisciplinary team and effective communication with patients and families are essential. The role requires licensure as an RN and a BSN is preferred, with at least seven years of clinical nursing experience.

Qualifications

• Current Registered Nurse license in the state where services will be provided or a multi-state RN license via the eNLC.
• Seven (7) years of clinical nursing experience.

Responsibilities

• Provides leadership to staff and mentors team members.
• Helps coordinate workflow, assignments, and schedules.
• Manages transition/discharge planning for assigned patients.
• Collaborates with multidisciplinary team for patient transitions and discharge planning.
• Monitors patient progress and ensures plans of care are patient-focused and cost-effective.
• Educates staff, physicians, patients and families on transition planning.
• Meets with patients/families to assess needs and develop discharge plans.
• Communicates with team and post-acute providers about family dynamics affecting care.
• Initiates and facilitates referrals to post-acute services.
• Documents interactions and progress per policy.
• Assists with medical power of attorney and advance directives.
• Coordinates resource and financial management (financial assistance, entitlements, patient benefits).
• Uses quality screens in EHR to identify issues like delays and readmissions.
• Performs clinical reviews and applies utilization criteria to ensure medical necessity.

Education

Bachelor’s degree in Nursing (BSN)

Job description

Functions as a lead team member and fosters a positive and mentoring work environment. This position comprehensively plans for targeted patient populations. Performs resource management, including denial management, utilization management, access to the appropriate level of care, discharge planning, care facilitation, and referral to other levels of care. Works collaboratively with the multidisciplinary care team to facilitate achievement of desired treatment outcomes. Provides oversight of staff.

Minimum Qualifications

Education, Certification, and/or Licensure

• Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).

Experience

• Seven (7) years clinical experience.

Preferred Qualifications

Education, Certification, and/or Licensure

• Bachelor’s degree in Nursing (BSN)

Core Duties and Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Provides support, expertise, and leadership to the staff
• Helps with coordinating work flow, work assignments, and schedules
• Manages all aspects of transition/discharge planning for assigned patients in a timely manner.
• Collaborates with all members of the multidisciplinary team to facilitate the transition/discharge process for designated caseload.
• Monitors the patient’s progress; intervening as necessary and appropriate, to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.
• Provides education as needed to staff, physicians, and patients and their families to ensure effective transition planning.
• Meets directly with the patient and/or family to assess needs and develop an individualized transition/discharge plan in collaboration with the physician team.
• Communicates with the multidisciplinary team and post-acute providers when applicable, any complex family dynamics that may directly affect patient care and transition/discharge planning.
• Initiates and facilitates referrals to post-acute services- including but not limited to: Homecare, Durable Medical Equipment, Hospice Care, Long Term Acute Care Facilities, Acute Rehab Facilities, and Skilled Nursing Facilities.
• Communicates all necessary information regarding transition/discharge plan to the multidisciplinary team, patient and family.
• Provides timely and comprehensive documentation of interactions with patient and/or families and all transition/discharge planning activities and progress according to departmental policy.
• Assists patient/families with completion of medical power of attorney, health care surrogate, and advanced directives
• Collaborates for appropriate resource and financial management which may include but is not limited to: financial assistance coordination/referrals, entitlement program coordination/referrals, or patient benefit coordination
• Utilizes quality screens in the electronic record to identify potential issues including but not limited to- avoidable delays and readmissions.
• Completes clinical reviews for patients.
• Applies approved utilization criteria to ensure medical necessity of patient’s admissions and continued stays, and documents the findings based on department standards, policy and procedure.
• Screens for appropriate authorization and level of care.
• Facilitates covered day reimbursement certification for assigned patients and discusses payor criteria and issues on a case by case basis with clinical staff (ie. Peer to Peer) and follows up to resolve problems with payors as needed.
• Educates hospital staff and physicians to payer regulations and managed care principals to prevent denials.
• Fosters the integration of staff and/or students into the healthcare team.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing nursing duties throughout the work shift.
• Must be able to lift, move, and position patients of all weights, with varying amounts of assistance in a fair manner on a regular and recurring basis.
• Hearing within a normal range required (e.g., to assess breath sounds, heart sounds, apical pulse, monitors, etc.).
• Visual acuity must be within normal range. Must be able to perform night driving as necessary for patient care.
• Must be able to perform heavy work; exerting in excess of 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working closely with others.
• Working protracted or irregular hours.
• Working around biohazards.
• Working around infectious diseases.
• Working with hands in water.
• Working with electrical hazards associated with patient care equipment.

Skills and Abilities

• Knowledge of patient’s current medical insurance coverage and limitations and the precertification requirements for Durable Medical Equipment (DME), post-acute placements, infusions, transfers etc
• Knowledge of relevant scientific principles, established standards of care and/or research findings.
• Knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Knowledge of and appropriate application of the nursing process.

Scheduled Weekly Hours

40

Exempt / Non-Exempt

United States of America (Exempt)

Shift

United States of America (Exempt)

Compensation Range

$73,715.20 - $110,572.80

Compensation Range is based on 100% FTE. Salary will be prorated if hired at less than 100% FTE.

Company

GRMC Garrett Regional Medical Center

Cost Center

403 GRMC Care Management

Address

251 N 4th Street
Oakland
Maryland

Benefit Eligible Employees Classified as at least 0.5 Eligible for

• Medical
• Dental
• Vision
• Disability Coverage
• Tuition Program
• Retirement
• Paid Time Off
• Wellness Program

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.