Lead Case Manager: CalAIM Care Navigator

Ampla Health; Chico, Northern (CA, KY); Hybrid; USD 55,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

4 weeks paid time off to start

9 paid holidays

401k and profit sharing

Job summary

Ampla Health is seeking a compassionate Lead Case Manager to coordinate care for high-risk patients under California’s CalAIM initiative. This per diem role drives seamless transitions, engages eligible members, and links them to medical and social services to improve outcomes.

Responsibilities include outreach, enrollment into CalAIM ECM, post-hospital/ER care coordination, assessments, care plans, medication adherence support, and cross-team collaboration with hospitals and community services.

Qualifications

• Excellent communication, problem-solving, and patient engagement skills.
• High school diploma required; Medical Assistant certification preferred.
• Current CPR certification.

Responsibilities

• Conduct outreach and enroll eligible patients into CalAIM ECM program.
• Coordinate post-hospital/ER care and follow-up appointments.
• Perform assessments and develop individualized care plans.
• Support medication adherence and health education.
• Collaborate with care teams, hospitals, and community services.
• Monitor quality metrics and maintain detailed patient records.
• Advocate for patient needs and ensure care continuity.

Skills

Communication

Problem-solving

Patient engagement

Education

High school diploma

Medical Assistant certification

Tools

CPR certification

Job description

Ampla Health is seeking a compassionate Lead Case Manager to coordinate care for high-risk patients under California’s CalAIM initiative. This per diem role drives seamless transitions, engages eligible members, and links them to medical and social services to improve outcomes.

Responsibilities include outreach, enrollment into CalAIM ECM, post-hospital/ER care coordination, assessments, care plans, medication adherence support, and cross-team collaboration with hospitals and community services.