Lead Case Manager — ECM & Care Transitions

Ampla Health; Chico (CA); On-site; USD 47,000 - 77,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

4 weeks PTO

9 holidays

401k + profit sharing

Mon-Fri schedule

Work-life balance

Job summary

Ampla Health is seeking a compassionate Lead Case Manager to coordinate care for high-risk patients through California’s CalAIM ECM program in Chico, CA. This role supports seamless transitions of care, engages eligible members, and helps connect them to medical and social services that improve outcomes.

The position requires a high school diploma, CPR certification, and a valid CA driver’s license. Bilingual skills are a plus.

Qualifications

• High school diploma required; Medical Assistant certification preferred.
• Current CPR certification.
• Valid CA driver’s license and proof of insurance.
• Excellent communication, problem-solving, and patient engagement skills.
• Bilingual and/or experience working with diverse populations is a plus.

Responsibilities

• Conduct outreach and enroll eligible patients into CalAIM ECM program.
• Coordinate post-hospital/ER care and follow-up appointments.
• Perform assessments and develop individualized care plans.
• Support medication adherence and health education.
• Collaborate with care teams, hospitals, and community services.
• Monitor quality metrics and maintain detailed patient records.
• Advocate for patient needs and ensure care continuity.

Skills

Excellent communication

Problem solving

Patient engagement

Bilingual

Education

High School Diploma

Medical Assistant certification

Tools

CPR Certification

CA driver’s license

Job description

Ampla Health is seeking a compassionate Lead Case Manager to coordinate care for high-risk patients through California’s CalAIM ECM program in Chico, CA. This role supports seamless transitions of care, engages eligible members, and helps connect them to medical and social services that improve outcomes.

The position requires a high school diploma, CPR certification, and a valid CA driver’s license. Bilingual skills are a plus.