Lead Case Manager

nphosting; El Paso (TX); On-site; USD 44,000 - 63,000; Full time

Benefits offered by this job

Employer-paid health insurance

Retirement plan options

Additional employer benefits

Job summary

Compass Connections seeks compassionate personnel for its Casa Mariposa facility in El Paso, TX. The role requires a Master’s in behavioral sciences or a related bachelor’s with 3 years supervisory experience, plus fluency in English and Spanish. Certifications in first aid, CPR, and emergency behavior intervention are expected.

All benefits start on the first day. The position involves meeting regulatory guidelines, managing caseloads, and coordinating reunification processes for children, with

Qualifications

• Master's degree in behavioral sciences or related field is required; or a bachelor's degree with at least three years of progressive supervisory and case management experience.
• Fluency in English and Spanish is required.
• First aid, CPR, and emergency behavior intervention certifications are required.

Responsibilities

• Meet federal and state regulatory guidelines and standards applicable to this position.
• Maintain a caseload per agency policies and licensing standards.
• Complete Case Management Tracking for each assigned child.
• Review family reunification packets for accuracy and follow up with sponsors as needed.
• Submit relevant forms to the Department of Children's Services with packet copies.
• Prepare and obtain signatures on required forms and documents for EOIR/ DHS where applicable.
• Assist children during departure/reunification and participate in team decisions.
• Participate in workshops and activities promoting professional growth and development.

Skills

Bilingual English/Spanish

Case management

Supervisory experience

Education

Master's degree in behavioral sciences

Bachelor's degree + 3 years supervisory experience

Job description

It's a great feeling to work for a company that does so much good for others around the world! Make a difference every day with an organization dedicated to doing good and caring for others. Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family. We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive. We are now hiring compassionate and dependent individuals to join our team at our Casa Mariposa facility in El Paso, TX.

ALL Benefits available on the first day of employment.

• 100% employer-paid medical, dental, vision insurance
• Retirement plan options
• Additional employer sponsored benefits available

Hourly Rate: $38.97 an hour.

Language Requirement: Fluency in English and Spanish is required.

Academic Requirements : Required - Master's degree in the behavioral sciences, human services or social services fields or bachelor's degree and at least three (3) years progressive employment experience that demonstrates supervisory and case management experience.

Certifications : First aid, CPR, Emergency behavior intervention

Work experience: Required - One (1) year related experience and/or training OR thee (3) years of progressive employment experience that demonstrates supervisory and case management experience with a bachelor's degree; Preferred - Two (2) plus years related experience and/or training.

Critical Action Items & Measurable Deliverables:

• Meet all federal and state regulatory guidelines and standards that are applicable to this position.
• Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.
• Complete Case Management Tracking for each assigned child.
• Review completed family reunification packets for accuracy and follow up with sponsor to discuss any issues identified.
• Complete and submit all relevant forms to the Department of Children's Services with a copy of Family Reunification Packet.
• Receive approved interim Verification Release Form, review with child, and obtain child's signature.
• Prepare sponsors to successfully complete and sign all required forms and documents. Forward original documents to Executive Office of Immigration Review (EOIR) with a copy to Department of Homeland Security.
• Complete and submit notice to Executive Office of Immigration Review when Contractor issues approval to release the child.
• Assist children during departure/reunification, as needed.
• Participate in scheduled meetings and team decisions and operations.
• Participate in workshops, seminars, education programs and activities that promote professional growth and development.
• Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
• Review and sign children's records in accordance with agency policies and procedures and applicable licensing and contract standards.
• Work evenings, weekends and holidays as needed or requested by position supervisor.
• Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
• Maintain confidentiality in all areas of the service population and program operations.
• Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.

Other Responsibilities:

• Communicate with families and/or prospective sponsor(s) within the specified timeframe to discuss the role of Compass Connections and the reunification process.
• Process the sponsor information necessary for reunification within the required timeframe.
• Actively participate in case staffing meetings with the federal Field Coordinators and follow-up with recommendations.
• Meet with each assigned child one time between Sunday and Saturday and as requested by child.
• Meet all deadlines required by program supervisor and federal partners.
• Foster Care Programs - Support, encourage, and recruit foster parents.

Requirements:

• Pass a pre-employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background checks.
• Demonstrate the ability to: a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics. b. Work collaboratively with other staff members, service providers and professionals. c. Provide crisis intervention according to training provided b