Lead Caregiver

HomeWell Care Services WI323; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

Paid time off

Job summary

HomeWell Care Services Madison is seeking a dependable, compassionate Lead Caregiver/CNA to lead a growing team of caregivers at clients' homes. The role blends direct client care with caregiver support, plus rotating on-call duties to address staffing needs.

You will train new caregivers, model best practices, and coordinate coverage to ensure consistent, high-quality care for all clients. Leadership and strong communication are essential in this hands-on role.

Qualifications

• Experience in home care or healthcare settings.
• Ability to lead and mentor a caregiver team.
• Strong communication and organizational skills.
• Ability to work independently while guiding others.
• Willingness to participate in rotating on-call shifts.

Responsibilities

• Provide hands-on personal care and companionship to clients in their homes.
• Assist with bathing, dressing, mobility, meal prep, and medication reminders.
• Build relationships with clients and families per care plans.
• Train and onboard new caregivers; model best practices.
• Mentor caregivers and support team with guidance and supervision.
• Rotating on-call evenings and weekends to address staffing changes.
• Arrange replacement coverage and provide shift coverage as needed.
• Communicate client changes to the office staff.
• Maintain consistent, high-quality care across assignments.

Skills

Caregiving experience

Leadership

Communication skills

Problem-solving

Flexibility

Education

CNA certification

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development
• Paid time off

HomeWell Care Services Madison is looking for a dependable, compassionate, and experienced Lead Caregiver/CNA to join our growing team. We are seeking someone who takes pride in providing quality care, demonstrates strong leadership skills, and enjoys supporting both clients and fellow caregivers.

This is a hands-on leadership position that combines direct client care with caregiver support, rotating on-call responsibilities, and assistance with unexpected staffing needs.

Responsibilities

• Provide compassionate, hands-on personal care and companionship to clients in their homes.
• Assist with bathing, dressing, grooming, mobility, transfers, meal preparation, light housekeeping, and medication reminders.
• Build positive relationships with clients and their families while following individualized care plans.
• Assist with training and onboarding new caregivers, demonstrating proper care techniques, agency procedures, and best practices.
• Serve as a resource and mentor for fellow caregivers by providing guidance and support.
• Participate in a rotating on-call schedule, including evenings and weekends, to help address staffing changes and caregiver callouts.
• Assist with arranging replacement coverage and provide hands‑on shift coverage when necessary.
• Communicate client needs, changes in condition, and concerns to office staff.
• Help maintain consistent, quality care across client assignments.

Qualifications

• CNA certification preferred; equivalent professional caregiving experience will be considered.
• Previous experience in home care or a healthcare setting.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently while providing leadership and support to a team.
• Dependable, flexible, and comfortable adapting to changing client and staffing needs.
• Reliable transportation and ability to travel to client homes.
• Ability to meet the physical requirements of caregiving.
• Willingness to participate in rotating on-call responsibilities and assist with occasional additional shifts, including evenings and weekends.

What We Offer

• Competitive pay based on experience and qualifications.
• Flexible scheduling.
• Supportive and approachable office team.
• Opportunities for additional leadership responsibilities.
• Meaningful work making a difference in the lives of seniors and individuals needing assistance.

Join a team that values its caregivers and believes in providing trusted care with true compassion.