Lead Care Professional

Salem Region; Salem (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Performance-based bonus opportunities

Professional growth and development

Job summary

Home Instead is seeking a Lead Care Professional to guide and support caregiving teams while delivering hands‑on client care. You will help initiate Start of Care activities, manage transitions, and ensure high‑quality experiences for clients and families.

The role emphasizes leadership, reliability, and compassionate communication to stabilize complex situations and mentor teammates within a mission‑driven culture.

Qualifications

• 2+ years of caregiving experience preferred.
• Dementia/Alzheimer’s experience preferred.
• Strong communication and leadership skills.
• Dependable, professional, and solutions‑focused.
• Valid driver’s license and reliable transportation.

Responsibilities

• Provide exceptional non‑medical care and companionship.
• Support new client Starts of Care.
• Help stabilize higher‑need client situations.
• Assist with caregiver transitions and shadow shifts.
• Mentor and support fellow Care Professionals.
• Communicate with Scheduling, HR, and Client Care teams.
• Build strong relationships with clients and families.
• Maintain accurate documentation and professionalism.

Skills

Caregiving experience

Leadership

Communication skills

Reliability

Driver's license

Job description

Lead Care Professional

Where Compassion Meets Excellence

At Home Instead we are looking for experienced caregivers who want to make a greater impact through leadership, consistency, and exceptional client care.

Lead Care Pros help create stability for clients, families, and fellow Care Professionals by supporting Starts of Care, caregiver transitions, and high-quality client experiences — while continuing to provide hands‑on care.

If you are dependable, adaptable, encouraging, and passionate about excellent care, we would love to meet you.

What You’ll Do

• Provide exceptional non‑medical care and companionship
• Support new client Starts of Care
• Help stabilize higher‑need client situations
• Assist with caregiver transitions and shadow shifts
• Mentor and support fellow Care Professionals
• Communicate with Scheduling, HR, and Client Care teams
• Build strong relationships with clients and families
• Maintain accurate documentation and professionalism

What We’re Looking For

• 2+ years of caregiving experience preferred
• Dementia/Alzheimer’s experience preferred
• Strong communication and leadership skills
• Dependable, professional, and solutions‑focused
• Valid driver’s license and reliable transportation

Why Home Instead?

At Home Instead, you are part of a mission‑driven organization that believes in supporting both our clients and our team members at a high level.

We offer:

• Meaningful work with purpose and impact
• A supportive and collaborative culture
• Professional growth and development opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Performance‑based bonus opportunities

Our Core Values

We lead with: Compassion, Commitment, Integrity, Courage, and Inspiration

If you are passionate about helping others, building meaningful relationships, and making a difference every day, we’d love to hear from you.